Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I've had microsoft word on my mac for years. suddenly i have
hi there. i've had microsoft word on my mac for years. suddenly i have to log in to activate the software. i've tried but apparently i don't have a license assigned to my account. what's up? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have been trying to help a friend who is 89 years old
I have been trying to help a friend who is 89 years old unlock his iPad for over a week. He cannot remember his password, answers to his Security questions and is no longer able to access the email he… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
My ipad has done i think a factory reset to where i have to
my ipad has done i think a factory reset to where i have to enter in an icloud username...i forgot it but i remember parts of it...it's the first time that it has happened in years and i didn't do any… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
Have new iPod. Had Apple support help setting up and moving
Have new iPod. Had Apple support help setting up and moving info from older iPod device. So was able to use for basics. But only iCloud mail transferred. Not gmail. And my audible.com app never got tr… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
My ipad came up with the message that I needed the user name
my ipad came up with the message that I needed the user name and pass word to activate.. I have been using this ipad for about 2 years.. I purchased it usedI do not remember these words..It has been 2… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
Apple is disconnected, and I️ can't get on my iPad nor can
Apple is disconnected, and I️ can't get on my iPad nor can I️ remember any of the set up names or passwords … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
It won't recognize my phone service and second, I'm trying
First, it won't recognize my phone service and second, I'm trying to reset to see if that will help and it won't recognize my password. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
When I turned it on it asked for my wi-fi password & when I
When I turned it on it asked for my wi-fi password & when I gave it I had a hard drive icon with an arrow beneath it, which I clicked. All I've got now is the Apple icon and I can't get into my pc! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I can not log in Facetime, several times, where do I find
I can not log in Facetime JA: Have you tried having password ***** directions emailed to you? Customer: several times JA: What's the model and Operating System (OS) of your device? Customer: where do … read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
I've just received an email advising that my Apple ID has
I've just received an email advising that my Apple ID has been suspended. I am being asked to input my info again, including my credit card information. Is this email legitimate and why has my ID been… read more
Cris
Cris
63 satisfied customers
Use I've somehow lost my password. How can I find out what
use I've somehow lost my password. How can I find out what my Apple password *****? I can't get into my mac mini and never have had to use an Apple password ***** … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
Have a Bauhn laptop wife and son changed the login password
have a Bauhn laptop wife and son changed the login password ***** promptly forgot details. We have tried everything including taking to local comp store who charged $50 and could not open. My son desp… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Ipad problem Originally purchased in about 2013/14 for my
Ipad problem Originally purchased in about 2013/14 for my partner Dominique Elizabeth Hilton. She registered it with Apple, details: Email address***@******.*** Password [I'm guessing] hydrangeas She … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Recently reset Apple ID password and it is not working on my
recently reset Apple ID password ***** it is not working on my Mac … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
578 satisfied customers
I am suddenly unable to get into apple songs that I have
I am suddenly unable to get into apple songs that I have bought and paid for from apple. they ask for an apple id and I have given it to them and they claim my email address isn't valid and the passwo… read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
Why does my iPad2 either freeze, then return to the desk
Why does my iPad2 either freeze, then return to the desk stop screen. . .or my personal favorite, out of the blue, I get the black screen with a white apple in the middle of it? So far I have been suc… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I purhased anIPAD wi-fi 16GB in August 2013, it has worked
I purhased anIPAD wi-fi 16GB in August 2013, it has worked well until last week when in refuses to connect to my wi-fi at home. What can I do?… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
357 satisfied customers
I have an Ipad version 7.0.4(11B554a). It is model MC769LL/A.
I have an Ipad version 7.0.4(11B554a). It is model MC769LL/A. I use it with a Linksys router. I use the Ipad for three email systems, i.e., Charter, Verizon, and gmail. On each email system, I receive… read more
Martin
Martin
Network Engineering Diploma
152 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x