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Can't get icon for playstore on screen an games are

Customer Question
Hi can't get icon...

Hi can't get icon for playstore on screen an games are crashing

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

Apple iPad 9.35 ios

Technician's Assistant: Have you installed any updates recently?

Yes

Technician's Assistant: What troubleshooting have you tried?

Logged out what do yousuggest

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

That's it thanks

Submitted: 10 months ago.Category: Mac
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Answered in 21 minutes by:
10/5/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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