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Thanks it got disabled on my phone and I can't get it fixed…

Customer Question
OK thanks it got...

OK thanks it got disabled on my phone and I can't get it fixed to update my apps....

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

On my computer or my phone?

Technician's Assistant: Have you installed any updates recently?

No it wont update bc my id has been disabled.

Technician's Assistant: What troubleshooting have you tried?

I'm confused about it all.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes, I was getting charged by like Iheart radio and things so I have a credit card on there I need to change...I don't know how to do that either.

Submitted: 7 months ago.Category: Mac
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Customer reply replied 7 months ago
All I want to do is update my apple id and get the updates for my phone going again....
Answered in 47 minutes by:
10/5/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Mike
Mike, Mac Medic
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