Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I forgot my passcode and had to go into Apple store to reset
Hi, I forgot my passcode and had to go into Apple store to reset my phone and last backup. Now my apps under the last passcode will not load because I forgot the last passcode … read more
Jon
Jon
Bachelors Degree
784 satisfied customers
Need to change Apple ID from touch to numbers.Is that
Need to change Apple ID from touch to numbers.Is that possible? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
ICloud locked. I can't remember I don't even know my i. I
iCloud locked JA: When did you last change your password ***** Apple ID? Customer: I can't remember I don't even know my i JA: Did you try resetting through Apple's online account reset tool? Customer… read more
Thomas Kline
Thomas Kline
IT support Analyst
Associate of Applied Science
6 satisfied customers
I am setting up my new iPhone 8. Everything went fine until
I am setting up my new iPhone 8. Everything went fine until I couldn't remember my Apple ID. When I tried to reset I was prompted to use my apple device passcode. When I use it, it won't work. I even … read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor's Degree
2 satisfied customers
I have an ipad and i can't activate it. it is asking for my
i have an ipad and i can't activate it. it is asking for my passcode and i am sure that i am using the right one but i can't seem to open my ipad … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
I bought an ipad in 2013 when my husband was dying and
I bought an ipad in 2013 when my husband was dying and promptly forgot my password ***** my email so it has sat here all this time as a door stop, please help me. Vickie osenbaugh ps I am not tech sav… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an iPhone 6s. I know my Apple ID and passcode. My
I have an iPhone 6s. I know my Apple ID and passcode. My sister set up the iCloud for me on my previous phone. And mypasscode. The passcode on the iCloud is different from the passcode for my Apple ID… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
130 satisfied customers
I am locked out of my iphone because I can't remember my
I am locked out of my iphone because I can't remember my passcode. Can you help me with this? … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I want to change my passcode. Can't remember time if ever.
Apple sent me a new number & directions to get in and change . and I got you … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My wife bought a new I pad and I thought I would set it up
My wife bought a new I pad and I thought I would set it up for her. I am not inclined to do much computer stuff. When I got to a question of an account password ***** was not around so I just backed o… read more
Fran
Fran
IT Consultant
Associate Degree
217 satisfied customers
I can not unlock my iphone with activation lock forgot my
I can not unlock my iphone with activation lock forgot my passcode … read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
123 satisfied customers
Recently I had to update settings on one of my two IPads and
Recently I had to update settings on one of my two IPads and do a passcode. Now I'm bonkers with trying to get that IPad to open. I keep getting shut out. My second IPad gave me a passcode today so I … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I use ipone 6s and currently upgrading software. I feel my
I feel my phone has been hacked. Because my calls, messages and whatsapp conversations are not private anymore. Is it possible to reset the whole phone? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I did updated on my I phone last night and forgot new
I did updated on my I phone last night and forgot new passcode and now i can't get into myh phone … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
How do I unlock my Iphone apple wanted to up date and then
how do I unlock my Iphone apple wanted to up date and then it ask for my passcode and i forgot it and now it says that my I phone is diabled and I need it back on asap as I am waiting for a important … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My husband iPhone 4 is asking. For the username ( I think I
My husband iPhone 4 is asking. For the username ( I think I have it ) but I forgot the password. It is now stuck on home button. And saying to go to iTunes or apple support. I can't do anything? Help?… read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
19 satisfied customers
I can't remember my password to open my ipad. How can I get
I can't remember my password ***** open my ipad. How can I get that? … read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
19 satisfied customers
How do I get rid of this thing regarding the Apple Pass Code
How do I get rid of this thing regarding the Apple Pass Code Every time I get on my phone or try and get into something it wants the pass code. I put in the last one I received and it tells me it is i… read more
Cody
Cody
Computer Science
2,527 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x