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Trying to unlock i pad. Dont know. This is it

Customer Question
Trying to unlock i...

Trying to unlock i pad

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

Dont know

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: What troubleshooting have you tried?

This is it

Submitted: 10 months ago.Category: Mac
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Answered in 5 minutes by:
10/5/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 10 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Hi there and welcome

What exactly happens when you try to unlock the iPad?

Please let me know

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