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IT SAYS i pHONE DISABLED CONNECT TO i TUNES. VERIZONLTE.

Customer Question
IT SAYS i pHONE...

IT SAYS i pHONE DISABLED CONNECT TO i TUNES

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

VERIZONLTE

Technician's Assistant: Have you installed any updates recently?

YES YESTERDAY IT SAIDUPDATE DO I HIT YES AND ITHAS BEEN DISABLED SINCE

Technician's Assistant: What troubleshooting have you tried?

EVERYTHING TOOK ITOUT TO VERIZON TODAY AND THEY SAID I HAD TO TAKE IT TO BESTBUY IN ERIE OR HAVEI TUNES CORRECT IT

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

IT WAS ASKING FOR 6 NUMBERS AND I ALWAYS USE 456536 BORN IN 45MARRIED IN 65 AND36 IS A YARD MY LAST NAME SO IT JUST ERASED THEM AND NOT CORRECT

Submitted: 10 months ago.Category: Mac
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Answered in 3 minutes by:
10/5/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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