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What to do if the messages address is, I can not send a

Customer Question
What to do if...

What to do if the messages address is green, I can not send a message out? How to delete the wrong address? Help me please. Thank you Victoria

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

iphone 6

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Since I have

Technician's Assistant: Anything else you want the smartphone Expert to know before I connect you?

The phone about 1 year

Submitted: 10 months ago.Category: Mac
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Answered in 5 minutes by:
10/5/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 10 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin,

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Mac Support Specialist: Justin Johnson, Mac Genius replied 10 months ago

If this address is green it just means it is not iMessage, but it should still go through.

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