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All of a sudden I can no longer send email on my ipad. I can…

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All of a sudden...

All of a sudden I can no longer send email on my ipad. I can receive email and my iPhone works both sending and receiving. When I try to correct it I get an invalid password ***** and I am certain that the password ***** am using is the one I have always used

Technician's Assistant: When did you last reset your username and password?

I am pretty sure its been awhile

Technician's Assistant: Have you installed any updates recently?

No, it wont let me because it says I am not connected to the internet but I am certain I am because I can access google etc on my ipad

Technician's Assistant: What troubleshooting have you tried?

None other than trying different passwords ( I have tried my Apple password ***** my road runner password )

Submitted: 10 months ago.Category: Mac
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Answered in 3 minutes by:
10/4/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 10 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 10 months ago

You will need to sign out of your email account on your iPad. You will do this in settings under Accounts & Passwords. Let me know if you need further assistance.

If this is all you need please take a moment to rate my service.

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