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I cannot get back into my account. At least a week ago. No I
No I was simply told I couldn't not access my acct to change my password. … read more
David L
David L
Bachelor's Degree
5,341 satisfied customers
I have used pandora for years and pay a monthly fee and have
I have used pandora for years and pay a monthly fee and have never had advertisments on there until now. I had just arrived in CA and tried to use pandora and it asked for my apple pin. I put it in and then it started with advertisments. Wondering if maybe it accidently asked me to open a new account now when I turn it on it wants me to upgrade. Any thoughts what happened and how I can go back to no advertisments? … read more
David L
David L
Bachelor's Degree
5,341 satisfied customers
Can't activate my mothers mini pad because password or ID I
Can't activate my mothers mini pad because password ***** ID I am using won't work. … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
For some reason I no longer can get my email on my iPhone or
Hello for some reason I no longer can get my email on my iPhone or my iPad Pro the only way I can get my email is if I go to my laptop and launch Safari and login to Gmail. Could you possibly help me?… read more
Justin Johnson
Justin Johnson
Mac Genius
3,440 satisfied customers
I have had my ipad for at least five years. But when i
I have had my ipad for at least five years. But when i change password ***** always says Your google account was just signed into from a new apple ipad device. My iphone and ipad do not sync with each… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
What is the cost of this service? Do they estimate the cost?
Do they estimate the cost? How will I know if it's $5 or %500? … read more
Justin Johnson
Justin Johnson
Mac Genius
3,440 satisfied customers
I cannot login to app store even though I can on my ipad. I
i cannot login to app store even though I can on my ipad … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
I have an IPad and an IPhone that both have just started not
I have an IPad and an IPhone that both have just started not sending e-mails. I can receive but not send. I called Comcast and we reset everything and they gave up. They said to contact Apple. … read more
Robert M.
Robert M.
Bachelor's Degree
3,571 satisfied customers
I need to reset my APPLE ID as I have changed my email
hi - I need to reset my APPLE ID as I have changed my email address from Telus to Shaw. I looked at the APPLE Web but can't seem to get to the right place. Can you help? … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
4s I phone. I attempted to do a google sync to get my google
4s I phone. I attempted to do a google sync to get my google email, calender and contactrs on my new phone. I followed the instructions but it would not take my password XXXXX asked for the 'exchange … read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
148 satisfied customers
I will continue to try find a way to just receive mail in
I will continue to try find a way to just receive mail in one area on my Mac. As mentioned in my contact with "just answer" I am trying to find a way to only have mail received via my Apple Mail icon … read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
just got an iphone through verizon, have been on the phone
just got an iphone through verizon, have been on the phone with verizon and to the store this morning trying to get email. no luck so far, email account through road runner, please help… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Since purchasing MacBook,iPad,iPhone it has become apparent
Since purchasing MacBook,iPad,iPhone it has become apparent that I am only able to receive but not send emails .... I get a 4.4.1 error message I never had this issue before when using my hp laptop an… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I need to set up my road runner account with the Ipad. I am
I need to set up my road runner account with the Ipad. I am able to receive, but sending is a problem. It appears the stmp is correct, but keeps showing an error when I try to send.… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
my ipod wont power off. take $3.00 off my account please
my ipod wont power off. take $3.00 off my account please.I am presently a member of both Yahoo. com & roadrunner with roadrunner approval,therefore I receive two deliveries of e-mail.I have been very … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an iPad and iPhone and MacBookPro that have been easily
I have an iPad and iPhone and MacBookPro that have been easily receiving my gmail emails forwarded from my gmail account. Not one problem. All of sudden all three devices tell me that my user ID and p… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I have a mac book pro. My email was working fine up until yesterday.
I have a mac book pro. My email was working fine up until yesterday. All of a sudden I was asked my password XXXXX account ".Mac". I typed it in, but it is not recognizing it. I'm not receiving email … read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
358 satisfied customers
Hi, When I am on my home network my e-mail works fine both
Hi, When I am on my home network my e-mail works fine both receiving and sending. But when I am on someone else network I can receive my e-mail but am unable to send it. I have a Mac book pro with usi… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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