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I want to enable location. When I tried I needed to enter my
I want to enable location. When I tried I needed to enter my Apple password. I entered what I was pretty sure was the password, but it was rejected. How do I get a new password? … read more
GeekGal
GeekGal
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Bachelors Degree
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I can't connect my iPad to internet as i can't remember my
i can't connect my iPad to internet as i can't remember my password- iam current on macbook air … read more
Richard
Richard
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I need to add my password into Apple and I do not know what
I need to add my password ***** Apple and I do not know what is … read more
Justin Johnson
Justin Johnson
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On January 16,2018 I successfully reset my pass word and
On January 16,2018 I successfully reset my pass word and security answers.But when I try to use them they don't work?? For example when I try to open my adobe. It says this computer doesn't recognize … read more
Richard
Richard
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Delete. Deleted gmail acct and cant remember pass word how
deleted gmail acct and cant remember pass word how do I get in to give new gmail address and change password … read more
Kris R
Kris R
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It wont reco recognise the correct password. Some time ago.
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Richard
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Cant change my cc number..card was lost before apple took
cant change my cc number..card was lost before apple took payment .want to pay with different card then add another cc..i have a iphone 7 … read more
Jon
Jon
Bachelors Degree
790 satisfied customers
Site did nto let me finish entering phone # I am asking
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Danny Coloma
Danny Coloma
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I have changed my apple password and it won't accept it when
I have changed my apple password ***** it won't accept it when I sign in … read more
Richard
Richard
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IT Manager, Consultant
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Somehoiw my password got lost. The one I thought I had is
somehoiw my password ***** lost. The one I thought I had is not working. Therefore I can't get into the I-pad. Help, please. … read more
RandyNetwork Tech
RandyNetwork Tech
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Please help me to remove my debit card number from my apple
Please help me to remove my debit card number from my apple account ( payment information ) . It does not give the option to hit none anymore!!… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
357 satisfied customers
I am one of those unlucky people with an old sbcglobal account
I am one of those unlucky people with an old sbcglobal account now linked to at&t. I too have been in run-around city for days (a week!) after I was required by my internet provider to upgrade. I had … read more
D.Sandlin
D.Sandlin
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I cannot access my e-mail, it asks to enter pass word for
I cannot access my e-mail, it asks to enter pass word for Account "Mac" the mobile me IMAP server "mail.mac.com" rejected the pass word for user "daflower" I enter my pass word that I just changed and… read more
James
James
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Bachelor's Degree
9,067 satisfied customers
Hi. I have an iTV. I enter the user name and password XXXXX
Hi. I have an iTV. I enter the user name and password XXXXX I have for itunes to set up home share and they are not accepted (not recognized). I somehow had it working in the past for a brief time, bu… read more
David
David
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Bachelor's Degree
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I am using Microsoft Word for MAC to edit and comment on a
I am using Microsoft Word for MAC to edit and comment on a friend's son's college application essay. I am emailing back and forth with the student, who has regular Microsoft word. I want to make sure … read more
Mike
Mike
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Some college
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My .mac mail account keeps telling me that the SMTP server
My .mac mail account keeps telling me that the SMTP server “smtp.mac.com” has rejected my password. I keep entering the correct password, but no dice. Then I went in and changed the password XXXXX ent… read more
Daniel
Daniel
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I am working with Microsoft Word 2004 for Mac. I thought I
I am working with Microsoft Word 2004 for Mac. I thought I was deleting one paragraph but I deleted 50 pages of edited material. Track changes was on, so the 50 pages of edited material was saved. Is … read more
Shawn
Shawn
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Doctoral Degree
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Help. I had to reinstall Mac OS 10.5.5 and now my external
Help. I had to reinstall Mac OS 10.5.5 and now my external drives are locked. I can see them on the desktop but they have little lock icons on them. When I double click them I get a message that state… read more
The MacWhisperer
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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