Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have an iPad that appears to have been hacked...or at
I have an iPad that appears to have been hacked...or at least they are trying. I got a message stating a restart was needed but I couldn't tell where it came from. I hit ignore and it automatically sw… read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
246 satisfied customers
I cant seem to update my computer because of an old work
i cant seem to update my computer because of an old work apple Id keeps popping up and when i enter my apple id it says i cant udate with that Id … read more
Jon
Jon
Bachelors Degree
827 satisfied customers
I never leave apps running, and I always close my iPhone 6
I never leave apps running, and I always close my iPhone 6 SE (IOS-11.4.1) after every use but it makes calls, and starts other apps when it should be locked. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
771 satisfied customers
Passcode doesn't seem to be working so locked out of
Passcode doesn't seem to be working so locked out of iPhone8. Tried to log in to Apple account but sent the two factor code to phone. … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
My I watch is locked and will not take my passcode. It's
My I watch is locked and will not take my passcode … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My phone just updated, and now wants a passcode which I
my phone just updated, and now wants a passcode which I don't remember and it may be in my phone which I am now locked out of. Can you please help me correct this situation? … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
880 satisfied customers
I did an update on my Apple iPad. In process, I reset my
I did an update on my Apple iPad. In process, I reset my password. I went through the steps for resetting. Now I-pad is locked at a screen telling me to update my password ***** Now does not accept my… read more
Justin Johnson
Justin Johnson
Owner
2,931 satisfied customers
I just updated my iPhone, it is the middle of the night and
I just updated my iPhone, it is the middle of the night and I entered a passcode. I do not remember the passcode. How do I change the passcode? I cannot get into my phone, I am now locked out for 1 ho… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,656 satisfied customers
My daughter's iphone 5s was stuck with the apple symbol, so
Hi My daughter's iphone 5s was stuck with the apple symbol … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,687 satisfied customers
My granddaughters iphone 5c was lost almost a year then it
My granddaughters iphone 5c was lost almost a year then it was found, but we cannot remember her password. I have already had it fixed from the disabled part when we entered the wrong name and passcod… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I updated it yesterday and now it wants passcode to allow
I updated it yesterday and now it wants passcode to allow finger print ID and it win't accept my passcode and has blocked me … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,656 satisfied customers
I have a brand new iPad Pro that is disabled. I have tried
I have a brand new iPad Pro that is disabled. I have tried the connect to iTunes, download the software and restore multiple times. It will not work. The iPad still says: iPad is disabled. Connect to … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,748 satisfied customers
Got new iPad and when attempting to set it up, got a message
got new iPad and when attempting to set it up, got a message to enter passcode. Since this is a brand new iPad and has not been set uo yet, do not have a passcode. Attempted to restore the iPad, but i… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,687 satisfied customers
My ipod touch is frozen and says activation required and to
My ipod touch is frozen and says activation required and to double tap it. So I did. Then it says enter passcode but when I enter it does not acknowledge I am typing. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,748 satisfied customers
My i-pad2 has frozen up and won't let me restart keeps
Hi Pearl my i-pad2 has frozen up and won't let me restart keeps telling me to wait 60 minutes is there a way that i can reset ? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,748 satisfied customers
My Iphone 4 is locked and I cant put the passcode in. My
My Iphone 4 is locked and I can't put the passcode in. My grandson pushed vlingo, I think, because it continues to make comments about text fields not being filled in.… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,687 satisfied customers
Ok, Im back from this morning. Heres the deal. My daughter
Ok, I'm back from this morning. Here's the deal. My daughter put a password XXXXX her iPod last summer to keep her brother from accessing it. Good plan right? She forgot what the password XXXXX and ha… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
724 satisfied customers
I purchased an ipod from an individual got home to charge and
I purchased an ipod from an individual got home to charge and use and it is locked and of course their phone is no longer available can you help me to unlock this item?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x