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Having various problems with "pop up" messages on my Mac…

Customer Question
Having various problems with...

Having various problems with "pop up" messages on my Mac computer.

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Messages like "your flash player is out of date' and several others. No matter how many times I attempt to install the upgraded flash player, the message returns.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

A couple weeks.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Only that there are several other message that pop up. I've tried to "uninstall" the old flash player, but still can't stop the messages. Others are 'clean your mac with advanced Mac cleaners' and Mcafee anti virus " etc.

Submitted: 7 months ago.Category: Mac
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Answered in 2 minutes by:
10/3/2017
Mac Support Specialist: Ashik, Mac Technician replied 7 months ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,146
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Sounds like your Mac is infected with adware/malware. What version of Mac OS X are you using ?

Are you using Safari ?

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Mac Support Specialist: Ashik, Mac Technician replied 7 months ago

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