Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My iPad rebooted on it's own and now wants my Apple ID and
My iPad rebooted on it's own and now wants my Apple ID and password. I put in what I thought was correct and it says it is wrong. I went online and thru my recovery email reset my password, etc. I got… read more
John Holland
John Holland
Bachelor's Degree
96 satisfied customers
I deleted by accident some info i had on my Notes. Can i be
Hi i deleted by accident some info i had on my Notes. Can i be able to retrieve it … read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
This smart phone is my first. I accidentally downloaded
This smart phone is my first. I accidentally downloaded Cloud (disguises as IOs) and in trying to put in passcode and getting back to home screen, it was frozen. ATT tells me you are the only one that… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
IOS 11 - since loading this iOS to my iPad Air 2 - when
IOS 11 - since loading this iOS to my iPad Air 2 - when attempting to sync photo folders from my Windows desk top, the sync process stops w error message “sync failed - internal device error” - Ive be… read more
Justin Johnson
Justin Johnson
Owner
2,981 satisfied customers
It's asking for my passcode to get started, I have no idea
It's asking for my passcode to get started, I have no idea what it is? had this I Pad for a few years. … read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
I had an upgrade last night. This morning I guess I put in a
I had an upgrade last night. This morning I guess I put in a pass code, but … read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
My granddaughter had lost her Ipod - we found it but can't
my granddaughter had lost her Ipod - we found it but can't remember passcode and now it is disabled and itunes nor recovery mode will help us reset it … read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
I have an existing Numbers spread sheet with a music
I have an existing Numbers spread sheet with a music inventory. I have added data, but it won't add it even though I save it. The prompt just shows the name of the spreadsheet with numbers each time I… read more
Justin Johnson
Justin Johnson
Owner
2,981 satisfied customers
I forgot passcode, i phone 6 1year old, recently, no
i forgot passcode JA: What's the make/model of your device? How old is it? Customer: i phone 6 1year old JA: How long has this been going on? What troubleshooting have you tried? Customer: recently JA… read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
My phone is locked and I can't get it unlocked. I am not it
just turning it off then waiting and nothing happens. Is there a wayto reset my password? … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
Device locked forgot pass code, 5c, it belongs to my little
it belongs to my little boy. no recent updates i dont think. … read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
I purchased a new iPhone 7 last week. Last night I entered a
I purchased a new iPhone 7 last week. Last night I entered a lock passcode just before I went to bed. Guess what I can't remember! … read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
I set up the finger ideniifieron my 5s a couple of days ago.
I set up the finger ideniifieron my 5s a couple of days ago. At the end of that it gave a 6 digit passcode. I know 3 of the numbers but not the rest. I had to turn my iphone offand I went to turn it b… read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
I can't get into my iphone. Don't know because I can't get a
I can't get into my iphone JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng? Customer: Don't know because I can't get a settings screen JA: Have you in… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
What is the point of the Cloud? I recently lost a lot of
What is the point of the Cloud? I recently lost a lot of data, contacts & photos from my iPhone 6, thru my own fault. Thought I could retrieve that data from the Cloud & went to my local Apple store f… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
My wife clicked on an update prompt on her iPad and now we
Michelle, My wife clicked on an update prompt on her iPad and now we can't get it turned on to the main screen. I've turned it off by holding down the on off button simultaneously with the home button… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
I have just installed the latest IOS update on my I phone 4
I have just installed the latest IOS update on my I phone 4 S. - though my Mac. My phone now says updating iCloud settings - how long does this take or is is likely to be stuck. When I turn the phone … read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
I have an Ipad 2. I want to send Excel spread sheets and word
I have an Ipad 2. I want to send Excel spread sheets and word documents to my ipad which I can do over these storage Apps, Docs to Go, Dropbox and the Apple USB disc, but I can only store them, is the… read more
Pete
Pete
Engineer
Bachelor's Degree
2,960 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,776 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x