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I am being billed by both itunes and new york times a month,

Customer Question
I am being billed...

I am being billed by both itunes and new york times a month, need to cancel Itunes

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

Dont know ios?

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: What troubleshooting have you tried?

Just doing what Iam doing now,am a senior and limited on the computer.just want my bill straightened out

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Seems like i just need itunes for nyt canceled

Submitted: 7 months ago.Category: Mac
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Answered in 11 minutes by:
10/2/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,096
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me look over your question.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Do you want to request a refund or cancel the service from Apple?

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Mike
Mike, Mac Medic
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