Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I wish to upgrade my iCloud storage but the app won't accept
I wish to upgrade my iCloud storage but the app won't accept my credit card … read more
Justin Johnson
Justin Johnson
Mac Genius
3,921 satisfied customers
My paseword is not working. Not sure, I Phone 6. TYPING IN
my paseword is not working JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: not sure, I Phone 6 JA: How long has this been going on with your iPhone? Wh… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
Maybe I'm not talking to the right person...I'm trying to
Maybe I'm not talking to the right person...I'm trying to complete the form for a subscription and my credit card is never accepted...I have anew card and I've been writing the new number and it is no… read more
John Holland
John Holland
Bachelor's Degree
96 satisfied customers
I have an apple account but cannot remember password. I need
I have an apple account but cannot remember password. I need to put in my credit card number. BIG problem the credit card I was using was Fraudelent used and I got a new replacement card. However I sh… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Cant change my cc number..card was lost before apple took
cant change my cc number..card was lost before apple took payment .want to pay with different card then add another cc..i have a iphone 7 … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
I can't reset my iphone after update don't remember id or
i can't reset my iphone after update don't remember id or password ***** i have a new credit card … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,913 satisfied customers
My itunes account has been blocked. I need to change the
My itunes account has been blocked. I need to change the credit card info on the account, but can't get in to the account to do that because it is blockes. … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
I can't get met my visa credit card accepted on my
I can't get met my visa credit card accepted on my iCloud.com account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,026 satisfied customers
ITunes won't accept m MasterCard payment. Don't know. I had
Ya I had credit then ran out Now I can't put in my new credit card number … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
I am trying to confirm account information for ipad apps, but
I am trying to confirm account information for ipad apps, but I am being told that my payment method is not valid in the store… read more
Danh
Danh
Bachelor's Degree
927 satisfied customers
I need to update my ATT credit card but cant remember my iPad
I need to update my ATT credit card but can't remember my iPad online or passcode. I tried to change it, but I think it only changed my mac or nano. I can't get in to update my credit card.… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an older iphone A1203 - and we upgraded to the latest
I have an older iphone A1203 - and we upgraded to the latest iTunes which left us with a screen blocked on 'connect to itunes or make emergency call'. I unloaded iTunes v10 and installed v 8.2.1, plug… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
Why cant I gain access to iTunes store from Nigeria even though
Why can't I gain access to iTunes store from Nigeria even though I have a valid credit card. How do I buy songs from iTunes from Nigeria?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
MY UNDER AGE CHILDREN ARE USING MY CREDIT CARD TO DOWN LOAD
MY UNDER AGE CHILDREN ARE USING MY CREDIT CARD TO DOWN LOAD MUSIC, I NEED IT STOPPED NOW. hOW DO I GET IT DONE… read more
Ashik
Ashik
Master's Degree
9,515 satisfied customers
I only have $1.11 on my itunes card. I have entered my info
I only have $1.11 on my itunes card. I have entered my info and credit card twice and still cannot get the download I want to purchase. Can I buy another card for $25.00 with my credit card. I do not … read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
it says your account can not be associated with more then 5
it says your account can not be associated with more then 5 credit cards in 30 days How can I reset this or fix it ?… read more
Jason Jones
Jason Jones
AAS Information Technology
11,513 satisfied customers
I have an iPod 8gb which I mainly use to sync my calendar on
I have an iPod 8gb which I mainly use to sync my calendar on MacBook. Today I went to sync and it said "itunes library can not be read because it was created by a newer version of itunes. I haven't do… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I cant buy email gift cards and keep getting msgs that acct
I can't buy email gift cards and keep getting msgs that acc't cannot be charged. What should I do?… read more
Tom
Tom
3 years college
671 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x