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Mobile phone after number change cant programm with

Customer Question
Virgin mobile phone after...

Virgin mobile phone after number change cant programm with #847446#. What to do?

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

I do not know

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: What troubleshooting have you tried?

Nothing

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Nothing phone was working perfectly, but after number change - is not working

Submitted: 7 months ago.Category: Mac
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Answered in 3 minutes by:
10/1/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,096
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

what is the IMEI of your phone? It is on the back of the phone.

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