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I have no sound. Mi IPad has no sound. Nothing yet. My wife…

Customer Question
I have no sound. ...

I have no sound.

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

Mi IPad has no sound

Technician's Assistant: Have you installed any updates recently?

NO

Technician's Assistant: What troubleshooting have you tried?

Nothing yet. My wife operates the IPad and is hesitant to "fiddle" with the machine

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

This happens periodically and my wife is at a loss as to why it happens and how it is corrected

Submitted: 10 months ago.Category: Mac
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Answered in 3 minutes by:
10/1/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 10 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 10 months ago

When you press the volume buttons on the side what does it say?

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