Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

While upgrading to ISO 11 I have attempted to many

Customer Question
While upgrading to ISO...

While upgrading to ISO 11 I have attempted to many verification codes! What do I do?

Technician's Assistant: What's the make/model of your device? How old is it?

Apple 6s Plus about a year old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just started this morning after I upgraded to iso11 AND SOME HOW MANAGED TO TURN OFF I CLOUD!

Technician's Assistant: Anything else you want the smartphone Expert to know before I connect you?

Was trying to turn on "find my Phone" when all this happened

Submitted: 10 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 minutes by:
10/1/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 10 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,700
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Ask Your Own Mac Question
Mac Support Specialist: Justin Johnson, Mac Genius replied 10 months ago

Can you tell me what your iPhone is saying right now?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I had to do a manufacturer's reset on my Iphone 6 and now
I had to do a manufacturer's reset on my Iphone 6 and now want to do restore my pictures and data from the cloud. It's asking me for a verification code but I didn't get one on my ipad so i'I need to … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Diabled. I phone 6s is disabled sprint my service provider
I phone 6s is disabled sprint my service provider is un able to help. never e\ set up I cloud … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
Want to revert back to iOS 10.3.3. 7s plus 12.2.5. About 2
About 2 or 3 weeks since update but I always wait and update old phone first and tried a revert from a site but said it couldn't be done in iTunes cuz wasn't a signed firmware … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Attempting to set up my iPhone X. My iPhone 6s was stolen
Hello attempting to set up my iPhone X. My iPhone 6s was stolen while traveling and I'm just now having trouble logging into my I could account to restore my phone. They are asking for verification co… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I've had 3 Apple Techs "fix" my iphone 6s this past
I've had 3 Apple Techs "fix" my iphone 6s this past week--one even replaced software. Phone still had many "gliches" and now battery has begun going wild--using enormous amount-i.e. goes from 100 to 7… read more
Richard Freese
Richard Freese
Computer Security Officer
BSBA
25 satisfied customers
I just updated to Iphone 8plus and I'm trying to unlock my I
I just updated to Iphone 8plus and I'm trying to unlock my I phone 6plus but can't remember my appleID I called my apple number no help there so totally frustrated, I have my IMEI# ***** another numbe… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
ITunes downloaded on Nov. 8, 2017 into my desktop computer &
ITunes downloaded on Nov. 8, 2017 into my desktop computer & my old iPhone 6S backed up into the iTunes unable to recognize my new 8+ or either my old 6S when I now connect the phones to iTunes in the… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I struck a problem when running the latest upgrade on my
I struck a problem when running the latest upgrade on my iphone 6S and had to restore it to its factory settings, now I'm trying to restore my backup from icloud and after putting in my login and pass… read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
I don't remember my Apple PW. Just downloaded the latest
I don't remember my Apple PW. Just downloaded the latest update. When I enter my credit card info associated with my Apple account my security code from the back of my card is said to be invalid. This… read more
Justin Johnson
Justin Johnson
Mac Genius
2,700 satisfied customers
Getting an error message that I can't post to a shared
getting an error message that I can't post to a shared album … read more
Justin Johnson
Justin Johnson
Mac Genius
2,700 satisfied customers
I just got a new Iphone but cannot get it started. It keeps
I just got a new Iphone but cannot get it started. It keeps claiming that an "Apple ID Verification Code" is being sent to my other devices, but i have no other devices. … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
My Iphone 6s plus keeps asking for a password and it is not
My Iphone 6s plus keeps asking for a password ***** it is not recognizing the password ***** assigned. now after trying too many times I am locked out of it. … read more
Justin Johnson
Justin Johnson
Mac Genius
2,700 satisfied customers
I have changed my apple password. it has been reset on my
i have changed my apple password. it has been reset on my other devices. i am now trying to sign in to the cloud on my mac. i get as far as typing my new password ***** receiving a verification code o… read more
Jon
Jon
Bachelors Degree
725 satisfied customers
I was playing words with friends solo play and suddenly the
I was playing words with friends solo play and suddenly the screen went black … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I lost my iPhone 6S plus and apparently did not have my find
I lost my iPhone 6S plus and apparently did not have my find a phone turned on. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I have my password correct for Apple ID and I cloud. On my
I have my password ***** for Apple ID and I cloud. On my IPad a message comes up with a verification code for now a 2 step verification code. On my I phone exact message comes up with another verifica… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
Sunday evening we synched our phones (2) to our Macbook. We
Sunday evening we synched our phones (2) to our Macbook. We upgraded the soft wear and added the cloud to both. Now all our itunes apps are gone. The Macbook does not have the cloud, it is not using a… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Good afternoon , My G5 Mac is running very slowly and has
Good afternoon , My G5 Mac is running very slowly and has been since my 11 year old started playing with it. How do i go about fixing it please?… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x