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Reset password on my iPhone and when I try to download and…

Customer Question
Reset password ***** my...

Reset password ***** my iPhone and when I try to download and app it doesn't work!

Technician's Assistant: When did you last reset your username and password?

A few minutes ago.

Technician's Assistant: Have you installed any updates recently?

Not to my knowledge.

Technician's Assistant: What troubleshooting have you tried?

None

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

This iPhone used to be my wifes.

Submitted: 10 months ago.Category: Mac
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Answered in 8 minutes by:
10/1/2017
Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 10 months ago
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 746
Experience: Network Engineer at USAF
Verified

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

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Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 10 months ago

WHere are you getting stuck when trying to download an app?

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