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I am trying to move from photos from my iPhone to my mac and…

Customer Question
I am trying to...

I am trying to move from photos from my iPhone to my mac and it usually automatically transfers them but for some reason, it isn't doing it this time I have updated my iTunes, etc.

Technician's Assistant: Just to clarify, what's the model of your Mac, and what operating system are you running?

I am using safari and my mac is the macbook pro

Technician's Assistant: Have you installed any updates recently?

Yes, just today.

Technician's Assistant: What troubleshooting have you tried?

I googled how to download my iPhone photos to my mac and I have no idea how to follow the instructions, I guess.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I do have another problem. Facebook continues to require a password ***** my computer and I continue to enter the correct password, I have changed the password ***** the past and it still won't accept the password ***** it continues to give me this notice constantly.

Submitted: 10 months ago.Category: Mac
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Answered in 1 minute by:
9/30/2017
Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 10 months ago
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 751
Experience: Network Engineer at USAF
Verified

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

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Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 10 months ago

When did your iPhone stop automatically transferring photos to your Mac?

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