Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

How do ifind out what is left on my itunes cards? I bought…

Customer Question
How do ifind out...

How do ifind out what is left on my itunes cards?

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

I bought two 100.00 cards and got scamed, just want to see if they got my money?

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: What troubleshooting have you tried?

Nothing

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, just if the cards are used up

Submitted: 10 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 7 minutes by:
9/29/2017
Mac Support Specialist: ChrisC, Computer Enthusiast replied 10 months ago
ChrisC
ChrisC, Computer Enthusiast
Category: Mac
Satisfied Customers: 2,542
Experience: Over 15 years experience as a computer technician.
Verified

To check your balance on the cards, you would need to redeem them and then check the balance via iTunes.

You can see this official iTunes support article on how to redeem the cards:

https://support.apple.com/en-us/HT201209

And then this article on how to check the balance:

https://support.apple.com/en-us/HT202359

If you go to redeem the cards and it says they have already been redeemed or the balance is $0, then unfortunately you'll know that the scammers have already gotten your money.

Good luck with it. If you have any other questions on this, just let me know.

And before leaving this page, please use the rating box at the top of the page to rate the answer at least 3 STARS/OK SERVICE or better so that I receive credit for assisting you.

Ask Your Own Mac Question
Mac Support Specialist: ChrisC, Computer Enthusiast replied 10 months ago

Did you have any further questions on this?

If not, please remember to use the rating box at the top of the page to rate the answer 3 STARS or better and close out our session.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask ChrisC Your Own Question
ChrisC
ChrisC
ChrisC, Computer Enthusiast
Category: Mac
Satisfied Customers: 2,542
2,542 Satisfied Customers
Experience: Over 15 years experience as a computer technician.

ChrisC is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
CAN YOU CHECK IF THIS ITUNES 100.00 CARD WAS CASHED IN
CAN YOU CHECK IF THIS ITUNES 100.00 CARD WAS CASHED IN TODAY? XMHF9TJM6XPLQWX THANKS … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
A t2:00 this afternoon i bought 3itunes cards.for 100.00
A t2:00 this afternoon i bought 3itunes cards.for 100.00 each. I sent to my kids and they came back that the codes had already been redeemed. I dont have another 300.00 to buy more. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
ITunes just put 5 charges on my debit card totaling almost
ITunes just put 5 charges on my debit card totaling almost $100.00, for what I do not know as no descriptions were given. … read more
Ugo A
Ugo A
BA/BS
67 satisfied customers
It is not a device. I was told to buy Itune cards for a
It is not a device. I was told to buy Itune cards for a total of $300. so I bought 2 150.00 cards stratched off the back and send the picture of each to who it needed to go to. Now the say they cant a… read more
Mr.Med
Mr.Med
1,223 satisfied customers
I got 2 $100.00 iTunes last night at walmart and they have
i got 2 $100.00 iTunes last night at walmart and they have already been used … read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
It is an itunes card i can get it to actvation. I jusyt
it is an itunes card i can get it to actvation JA: When did you last update iTunes? Customer: i jusyt bought it about 30niny=uts JA: What have you tried so far with your iTunes? Customer: yes JA: Anyt… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
941 satisfied customers
My ITunes card says there no money.???? I'm checking. And I
Yes and I tried again “ this code has already been redeemed. I just pulled of foil, I have had this card over over a year. … read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
I bought three ITunes cards at the SAFBase Exchange and sent
I bought three ITunes cards at the SAFBase Exchange and sent the numbers and the receipt to my friend in TelAvive. He went to cash them in and he was told that they had been redeemed already. How much… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I bought your $49.00 Christmas clearance coins, I play OMG
I bought your $49.00 Christmas clearance coins , I play OMG Slots all the time. I have put a lot of my money into buying your coins to play it l really love the game. Well my money has been taken out … read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
I have a $40.00 charge from iTunes that I did not make. I
I have a $40.00 charge from iTunes that I did not make … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I bought two iTunes cards and they don't work I sent to my
I bought two iTunes cards and they don't work I sent to my husband in Germany so how do I get the money that I spent for the cards or how can he used them they are one hundred dollars a piece … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Well actually it is about a ITunes card I purchased for
Well actually it is about a ITunes card I purchased for $100.00 My computer tech asked me to purchase 2 for the to use on my computer that I have been having difficulty with. The one worked great for … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have been scamed. How do I stop I tunes gift cards from
I have been scamed. How do I stop I tunes gift cards from being used. The amount is $2,000 on (40) $50.00 cards/ … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have just been scammed. In the last two hours I have
I have just been scammed. In the last two hours I have purchased $2000.00 of iTunes. The CVS drug store informed me that there is no refund. I would be glad to talk to anyone about any possibility of … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Itunes freezes and disk defrag. takes way too long
Hi I have a PC and I'm trying to update my i phone but when I bring up itunes, it freezes on the first page. Help please. I also tried to do a disk defrag. but it kept running overnight.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
someone frugality used my master card number and bought 100.00
someone frugality used my master card number and bought 100.00 worth of itunes i did not buy these iam a65 year old women and don't even know how to buy itunes please help only live on social securety… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
8,671 satisfied customers
I keep getting email notices that I have $11.00 left on my
I keep getting email notices that I have $11.00 left on my iTunes card. I bought the card a couple of years ago. The card was lost. Since the money's available, I'd like to use it. iTunes obviously kn… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I have got a powerbook G4 which is seemingly unable to be used
I have got a powerbook G4 which is seemingly unable to be used for the new ipad which my husband has just gone out and bought me the most expensive of course. Unfortunately my powerbook is not up to d… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x