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I, I don't remember my Apple ID or password. Can u help me?

Customer Question
I don't remember my...

I don't remember my Apple ID or password. Can u help me?

Technician's Assistant: Have you installed any updates recently?

My iPhone has locked me out until I can put in my Apple ID & password

Technician's Assistant: What troubleshooting have you tried?

Different ids &passwords

Submitted: 7 months ago.Category: Mac
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Answered in 2 minutes by:
9/29/2017
Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 7 months ago
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 600
Experience: Network Engineer at USAF
Verified

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

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Customer reply replied 7 months ago
ok thx u
Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 7 months ago

Email, password, and security questions

  1. Go to your Apple ID account page and click "Forgot Apple ID or password." If asked to confirm your phone number, use steps for two-factor authentication instead.
  2. Enter your Apple ID.
  3. Select the option to reset your password, then choose Continue.
  4. Choose how to reset your password:
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Customer reply replied 7 months ago
i tried that, i don't remember my apple id
Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 7 months ago

Okay, one moment.

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Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 7 months ago

Use your Apple ID account page

  1. Go to your Apple ID account page and click Forgot Apple ID or password.
  2. When you're asked to enter your Apple ID, click Forgot Apple ID.
  3. Enter your first name, last name, and email address. If you enter the wrong email address, you can try again with a different one.
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Customer reply replied 7 months ago
will that help with both id & password?
Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 7 months ago

The steps I just sent will recover your ID.

After that, follow the previously listed steps to get your password!

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Customer reply replied 7 months ago
i am trying to get back into my iphone
Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 7 months ago

The steps I just sent will recover your ID.

After that, follow the previously listed steps to get your password!

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Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 7 months ago

Were you able to recover your username and password?

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Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 7 months ago

Please Rate My Service if my answer was sufficient!
If you have any other questions please let me know, as I always strive for excellent service!!
Thank you!
Sam

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Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 600
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Experience: Network Engineer at USAF

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