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Can't reset my password for Apple/ itunes. I don't remember.

Customer Question
Can't reset my password...

Can't reset my password ***** Apple/ itunes

Technician's Assistant: When did you last reset your username and password?

I don't remember

Technician's Assistant: Have you installed any updates recently?

Byes

Technician's Assistant: What troubleshooting have you tried?

Everything I.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Well this is an apple ipad

Submitted: 10 months ago.Category: Mac
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Answered in 2 minutes by:
9/29/2017
Mac Support Specialist: Byron, Computer Support Specialist replied 10 months ago
Byron
Byron, Computer Support Specialist
Category: Mac
Satisfied Customers: 3,401
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi there and welcome.

To reset your password ***** use the link below:

https://iforgot.apple.com/password/verify/appleid

Use the link to reset your password ***** once done use this new password

Once done, you can use these details to sign in on your device.

Please confirm.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 10 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,697
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. It looks like you never responded to our tech. Is your issue resolved?

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