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I have just powered up my iMac after not using it for about
I have just powered up my iMac after not using it for about 6 months. After being told to recharge the mouse2 and the magic keyboard I have a start scree showing wireless connection and sleep,restart … read more
cvd4311
cvd4311
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Bachelor's Degree
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John T. F.
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Richard
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I just bought a new iMac and It is not responding to the
I just bought a new iMac and It is not responding to the keyboard or mouse. It detects when the keyboard is turned off, but will not let me choose any setup options past the language option … read more
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My iMac was frozen this morning so turned off and on. I then
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Richard
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My iMac is beachballing. Having to shut down several times a day. … read more
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Tonight my iMac froze while doing an internet order. I could
Tonight my iMac froze while doing an internet order. I could not shut the computer down using the force quit as it would not respond, so I just tried to turn the power button off, but that would not r… read more
John T. F.
John T. F.
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iMac Late 2006. What on earth is behind the plastic Apple logo when computer is taken apart. This button when computer is assembled could inadvertently also be pressed when pushing down on the "grey" … read more
Mike
Mike
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Some college
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I do not have start up disks for my mac but it is not working.
I do not have start up disks for my mac but it is not working. Today I was working on emailing a client and my entire screen went black with horizontal little green lines going through the length of t… read more
Nick H.
Nick H.
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I have an imac - which I'm typing on now. My husband has one
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Daniel
Daniel
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High School or GED
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MY mothers computer (new IMac) When starting up you get
MY mother's computer: (new IMac) When starting up you get the apple and spinning circle and then it goes to a circle with a slash through it and the little circle just spins and spins. Did a hardware … read more
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I have had to erase my hard disk and reinstall Mac OS10.5.8
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my imac laptop is frozen on the systems preferences screen,
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apple home screen doesnt come up even when sytem is turned
apple home screen doesnt come up even when sytem is turned off and on the screen is just liht blue and doesnt respond to the when i try to reboot(ctl alt del)… read more
Tom
Tom
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somehow i cannot get out of the internet on my computer. it
somehow i cannot get out of the internet on my computer. it is frozen with the little colored ball going round and round. i cannot turn computer off or go to any web sites. this has been going on for … read more
Travis
Travis
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My cursor is frozen in the upper left hand corner. i have turned
My cursor is frozen in the upper left hand corner. i have turned it off & pulled out the plug. When I turn it back on it's still frozen. I've been having trouble with it freezing for several weeks, bu… read more
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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