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I have an HP laptop NOT a MAC. HP laptop. Microsoft I think…

Customer Question
I have an HP...

I have an HP laptop NOT a MAC

Technician's Assistant: Just to clarify, what's the model of your Mac, and what operating system are you running?

HP laptop . Microsoft I think is the system

Technician's Assistant: What's the model and Operating System (OS) of your device?

I don,t understand?

Technician's Assistant: When did you purchase your Apple device? What troubleshooting have you tried?

I have a 4 year old HP laptop and I have got Skype back but my contacts are gone

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I had $40 on account for phoning out

Submitted: 7 months ago.Category: Mac
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Answered in 3 minutes by:
9/28/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,096
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Do I understand correctly that you need your contacts back in your Skype application?

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Are you there. Please let me know what you want to do from here.

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Mike
Mike
Mike, Mac Medic
Category: Mac
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