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My Apple ID has been disabled and I do not know why. I can
My Apple ID has been disabled and I do not know why. I can not make purchases for coins to play my game because my Apple ID has been disabled … read more
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John T. F.
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Two Decades Field Experience
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I am looking at my credit card account this morning and saw
I am looking at my credit card account this morning and saw a charge of $64.04 for ITUNES. I sure didn't order this and want it removed. Can you help me? And please don't try to talk me into it.... … read more
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Micky
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Your Apple ID was used to purchase from Apple Online store
Your Apple ID was used to purchase from Apple Online store on a laptop or computer that hadn't previously been related with Apple ID. You may also be receiving this message if you reset your password … read more
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It will not let me make a purchase from my phone it's saying contact iTunes support … read more
Ashik
Ashik
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I'm trying to make a purchase but it keeps telling me that
I'm trying to make a purchase but it keeps telling me that my purchase could not be excepted and I don't understand why or how to fix it???? … read more
TD White
TD White
Mac+ Advisor
Associates
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I just got it last night. I put in all my info including my
I just got it last night. I put in all my info including my apple id. But everytime i am on the apps and click on "get" it says my apple id has been disabled. But i have checked it many times and rebo… read more
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I have been trying to make a purchase in a game that I am
I have been trying to make a purchase in a game that I am playing and iTunes is not allowing me to purchase. I have made numerous purchases in this game for years and I know my login is correct so I w… read more
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I continue to get Apple iTunes games on my bill my grandson
I continue to get Apple iTunes games on my bill my grandson purchased a lot of games we got them taken off and now there's a few more that are reoccurring how do I get these three games off thank you … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I need to reset my password for the iTunes store. It is
I need to reset my password ***** the iTunes store. It is accepting my old password. Thanks … read more
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This A.Mac I ordered on game on iTunes for $7.90. In
Hi, this A.Mac I ordered on game on iTunes for $7.90. In checking my email just now there were receipts for an additional 4 charges which added up to over $200.00. These were NOT authorized by me. The… read more
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It's actually a problem with mi Apple ID. It's disabled and
It's actually a problem with mi Apple ID. It's disabled and I've been try everything to enable it. And I can not figure it out. … read more
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David
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I can buy music on iTunes but I can't buy applications. I
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Master's Degree
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Itunes says I can't make a purchase. I have changed all the passwords on computer, ipad, Iphone and icloud..… read more
Daniel
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Mac Genius
High School or GED
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Question: I was in the middle of making a purchase for items
Greetings Question: I was in the middle of making a purchase for items related to a gaming application on an IPAD 2 (32 GB). After entering my Apple ID Password, I got an “Unable to complete your purc… read more
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Vinod Menon
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On my iPad3 on the settings -reset how do i find out what my
on my iPad3 on the settings -reset how do i find out what my Restriction Passcode is as I dont remember ever being asked or setting a number up. I have had 5 failed attempts at numbers that I thought … read more
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Ashik
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I have two Itunes ID account, but the one on my computer has
I have two Itunes ID account, but the one on my computer has my gift card on it and I want the gift card on my phone with a different account please help… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I would like to cancel my itunes account. My son is purchasing
I would like to cancel my "itunes " account. My son is purchasing downloads with-out my knowldege. How and what do I need to do to cancel my account?? Thanks. Logan… read more
Mac Tech
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

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David

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BSc H.Dip Apple Certified Professional

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Claws224

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IEEE, Microsoft

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Mac Tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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