Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I need to know about iCloud? I recently lost my back up and
I need to know about iCloud? I recently lost my back up and started a new one and the tech ask if I have my computer backed up on the iclouc? How do I know? I also need to know why I am getting charge… read more
Cris
Cris
3,523 satisfied customers
Need to increase my iCloud storage and have gone through to
Need to increase my iCloud storage and have gone through to asking for 200 gb 2.99 a month put on my new apple id and get rejected. … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
Trying to update icloud storage..says i need to contact you.
trying to update icloud storage..says i need to contact you. I have update payment info … read more
Michael T
Michael T
1,905 satisfied customers
I want to end my subcription for the icloud storage plan.
i want to end my subcription for the icloud storage plan … read more
Amarnath Sikdar
Amarnath Sikdar
Sr. Solutions Engineer- Level 2
Bachelor's Degree
105 satisfied customers
How do you backup the cloud it keeps saying I haven't backed
how do you backup the cloud it keeps saying I haven't backed it up in months … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
My apple phone will not ring.....I believe it is associated
My apple phone will not ring.....I believe it is associated with my lack of icloud capacity,,,,etc,,,' … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
823 satisfied customers
I want to up grade iCloud account to family plan for me & my
I want to up grade iCloud account to family plan for me & my husband. At this time we both have to lowest plan that is $.99/mo … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
Getting message "your. Storage is full or almost full." In
Getting message "your. Storage is full or almost full." In settings I arranged for additional storage, $2.99 per month. That is done. Still getting the messages your storage is full. What do I do? … read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
I have tried to download multiple times a movie I thought I
I have tried to download multiple times a movie I thought I had downloaded from ITunes (Happy Death Day) but every time I. try to play, my iPad says “content not authorized”. I have restarted my iPad,… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
This question regards my apple iCloud storage plan. I
This question regards ***** ***** iCloud storage plan. I previously had a plan in place, but then recently , but at a point in time when I was overwhelmed with responsiblities, I received a request to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I need to change the credit card number for paying for
I need to change the credit card number for paying for ICloud and upgrade to the $2.99 per month... how do I do that? … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I needed to upgrade storage, and thought I had, got an email
I needed to upgrade storage, and thought I had, got an email receipt July 28, 2017 for $.99, document #118170771545being charged to my Amex credit card that was on file for our Apple account. Then I r… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,630 satisfied customers
My i-cloud will not back up as it is saying not enough
My i-cloud will not back up as it is saying not enough space. I pay additional ninety nine cents a month. When I was in for apple support the agent said that i had plenty of room and cancelled the nin… read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
How do I update my payment information. I have a new credit
How do I update my payment information. I have a new credit card to pay for my 200 GB of storage on iCloud. … read more
Mr.Med
Mr.Med
1,444 satisfied customers
I was out of space on my IPhone 6 and went online on Friday
I was out of space on my IPhone 6 and went online on Friday and paid 2.25 for what it says is ICloud Storage. But I have not seen an increase in my storage to date. What do I need to do to get the add… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I shoot pictures on my iPhone. Until recently they would
I shoot pictures on my iPhone. Until recently they would automatically appear on my iMac desk top computer. My iCloud Photo Library is ON. Now they don't load and at the bottom of Photos, it says "Una… read more
Randy IT Tech
Randy IT Tech
3,540 satisfied customers
When I attempt to use the icloud photo library, the system
When I attempt to use the icloud photo library, the system tells me I need the 200 GB plan. My iMac has about 2900 photos and around 30 video clips, each less than 4 minutes long. I already tried all … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a iPad, bought an additional 50GB (R800.00) for it
I have a iPad, bought an additional 50GB (R800.00) for it via credit card. When can I expect to receive the additional space. I now have only 5GB which is standard. My e-mail address [email protected]… read more
Jason Jones
Jason Jones
AAS Information Technology
11,503 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x