Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Bet my password or email. time ago. I don't think so. I

Customer Question
Bet my password *****...

Bet my password ***** email

Technician's Assistant: When did you last reset your username and password?

Long time ago

Technician's Assistant: Have you installed any updates recently?

I don't think so

Technician's Assistant: What troubleshooting have you tried?

I tried to reset it but the questions it asked were not mine

Submitted: 10 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
9/26/2017
Mac Support Specialist: Josh, Mac Support replied 10 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 22,220
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Mac Question
Mac Support Specialist: Josh, Mac Support replied 10 months ago

What is the email address that you need help with?

Ask Your Own Mac Question
Customer reply replied 10 months ago
My apple account
Mac Support Specialist: Josh, Mac Support replied 10 months ago

Do you mean your Apple ID account?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I think my Apple Store account was hacked. When it wouldn't
I think my Apple Store account was hacked. When it wouldn't accept my password ***** tried to reset the password ***** it wanted to send me varification to an email address that began M*** (I don't kn… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
It's been locked "for security" and indicates someone used
It's been locked "for security" and indicates someone used "where is my Iphone." and I don't have an Iphone. It also won't accept the correct bd. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My husband and I somehow got separate apple id's or my apple
My husband and I somehow got separate apple id's or my apple id is in his name and we have been locked out. We don't know the username or password ***** either one. I would like to have only one usern… read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
I can't remember my apple password. Is hasn't been ago
Is hasn't been long ago within the last few weeks but it say my account is locked … read more
Jon
Jon
Bachelors Degree
725 satisfied customers
My ipad has done i think a factory reset to where i have to
my ipad has done i think a factory reset to where i have to enter in an icloud username...i forgot it but i remember parts of it...it's the first time that it has happened in years and i didn't do any… read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
I was locked out of my Ipad. it is now unlocked but I cannot
I was locked out of my Ipad. it is now unlocked but I cannot remember my apple password. I also no longer have the email address used when I set the Ipad up … read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
Activation Locked it is asking me for an apple ID ..mine is
Activation Locked it is asking me for an apple ID ..mine is***@******.*** I think do not remember my password...#905(###) ###-####..I am stressed as this my only phone … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Just purchased a new mini iPad. I had an old mini and it was
Just purchased a new mini iPad. I had an old mini and it was set up for both my husband and myself. When I started programming my new iPad it asks for my husband password ***** is the same as our comp… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I am unable to log on to Apple, I have forgot the password
Hi, i am unable to log on to Apple, I have forgot the password ***** ID .. I have a Ipad and want to try Facetime.. my address is : ***@******.*** I don't use it much... my main email that we use is**… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Recover password. Never this will the first time. We just
yes, we just recv. a text from apple to recover it and would like to change the password … read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
I have a mac, an I-Pad and an I-phone. I have lost
I have a mac, an I-Pad and an I-phone. I have lost (forgotten) the Apple password. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I bought 2 new new iPhone X last night at the Apple Store.
I bought 2 new new iPhone X last night at the Apple Store. One for me and one for my girlfriend. Mine set up fine...she couldn't set up her AOL mail becasue she could not rememebr her AOL account pass… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
We have had the ipad 3 or 4 years as a gift from children.
We have had the ipad 3 or 4 years as a gift from children. today, activation lock has come up and cannot get past it, Requires apple id and password ***** we cannot find anywhere. … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I forget myapple password so i cant use my phone, time ago
i forget myapple password ***** i cant use my phone … read more
Jon
Jon
Bachelors Degree
725 satisfied customers
I've already done this, but here goes again, for the 4th time.
I've already done this, but here goes again, for the 4th time. Despite having a ''free" AOL acct. of 3+ decades, w User Name:*****@******.***, for the past three days, since my husband either did a do… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,561 satisfied customers
I have a Yahoo mail account. I changed the id and password
I have a Yahoo mail account. I changed the id and password XXXXX 2 weeks ago, because they told me it was compromised. I cannot remember the id and password, trying to use their password XXXXX and hav… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Recently got my Mac back from repairs. Itunes is asking me
Recently got my Mac back from repairs. Itunes is asking me to authorize around 400 songs purchased from an account from 2006. I tries to authorize them with current account (which is old account just … read more
Tom
Tom
3 years college
642 satisfied customers
Everything...including identification(s), personal info etc.
Everything...including identification(s), personal info etc. I can no longer access my gmail account. I have tried the password XXXXX option, but I am not able to provide the correct phase to the chal… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor\u0027s Degree
687 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x