Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Gave my grandson my old iPad. They need the original
Gave my grandson my old iPad. They need the original password ***** get into it. I can't remember what it was. I keep them all and when something is replaced like the new iPad I scratch out the old on… read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
My ipad mini has locked up and I can't seem to type in the
My ipad mini has locked up and I can't seem to type in the right codes or hear the spoken numbers in time. Gramma is not tech savy. Would love to get it opened so I can finish my library book. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Bought new iPad yesterday. I have old email address that
Bought new iPad yesterday. I have old email address that seems to be my Apple ID. I can not remember password ***** I have entered every password ***** have used since 1979. I can't transfer info from… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I bought this phone for my grandson a couple years ago. He
Hi, I bought this phone for my grandson a couple years ago. He has another one using Verizon. I have this phone back and trying to activate it and it is on Activation lock because he used the Find My … read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
31 satisfied customers
New Mac Book Air. Trying to open documents using Word and
New Mac Book Air. Trying to open documents using Word and Excel. Computer wants user codes to open documents. All my passwords and codes are in one of the documents I cannot open. How do I open them? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,000 satisfied customers
I bought a new apple phone. could not remember apple
I bought a new apple phone. could not remember apple password. Went on line to apple reset password ***** created a new password. Now am trying to add apps to the phone and I am being told that ID or … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
990 satisfied customers
I cannot turn of my shuttle on iTunes. About 4 months ago
about 4 months ago the last time i did I there was an edit button on my play list Iost all my play list … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
I can't get into my phone becuase of "Find My IPhone" Many
I can't get into my phone becuase of "Find My IPhone" … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
My apple phone shut down. My daughter upgraded to a new
My apple phone shut down. My daughter upgraded to a new apple and I used her empty phone to download my old phone approx 6 months ago. Have not been able to locate her. It has been working fine and th… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I purchased an Ipad Air several years ago while visiting my
I purchased an Ipad Air several years ago while visiting my brother in Auburn Alabama. I have used it very little and not for the last three years or so. (I have a laptop I like better). I have forgot… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I upgraded my Ipad air and could not find my original
I upgraded my Ipad air and could not find my original password ***** got locked out. I now have changed the password ***** it says I pad disabled … read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
I am locked out. I bought an I pad Air three years ago and I
I am locked out. I bought an I pad Air three years ago and I can"t get in to it . It locking me out, something to do with using I phone, find my phone. whatever that is . I don"t even have a cell phon… read more
Jon
Jon
Bachelors Degree
904 satisfied customers
I purchased an Ipad 6 year old grandson. Now I cannnot
I purchased an Ipad for my 6 year old grandson. Now I cannnot remember the birthdate I used in order to get a new password ***** we cannot remember either. At the time I created his account I wasn't a… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have two MAC book stolen from me with all my work
Customer: I have two MAC book stolen from me with all my work information on them one an air the other a 15.4" … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi. My mac wont let me change my apple ID. Ive tried signing
Hi. My mac wont let me change my apple ID. I've tried signing out and in again but it says it will delete all my contacts. I've done this on my iphone and ipad and its deleted all my contacts so I onl… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My daughter s psycho ex got on her icloud account using her
My daughter 's psycho ex got on her icloud account using her password XXXXX changed the password, wiped out the iPhone and the mac air. How can my daughter reset icloud without knowing password? And i… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
i am using a mac book pro with microsoft entourage. And i have
i am using a mac book pro with microsoft entourage. And i have just bought a new air book. How can I transfer everything - email, contacts, calendars, etc... from the mac book to the air book?… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
Hello....I turned on airplane mode and powered my iPhone off
Hello....I turned on airplane mode and powered my iPhone off for a flight. When I attempted to turn it back on, the password XXXXX not be accepted. I have tried several times using what I am SURE is t… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x