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My mother recently passed away at 88 and could not remember
my mother recently passed away at 88 and could not remember her ipad password ***** get on her device. We tried the only two codes she have ever used and they did not work. I loaned her my ipad, i wou… read more
Cris
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I have an old iPad I gave to grandchild it is now locked
I have an old iPad I gave to grandchild it is now locked says activation lock She does not know the passcode she used can it be fixed … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
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IPAD 2 - ACTIVATION LOCK ; DON'T KNOW APPLE ID OR PASSWORD.
iPAD 2 - ACTIVATION LOCK ; DON'T KNOW APPLE ID OR PASSWORD. DO HAVE THE PASS CODE . DAUGHTER GAVE IT TO ME . DID A PROGRAM UPDATE INSTALL . CAN'T GET PASSED ACTIVATION LOCK … read more
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Not sure who to talk to. I just gave my daughter my old
Not sure who to talk to. I just gave my daughter my old iPad. I have a new iPad. I Reset everything before giving it to her. This morning she was trying to set it up, but came to this: ‘This iPad in l… read more
Eric Ewing
Eric Ewing
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The iPad is locked. Activation lock requires Apple ID and password. I don't understand why it was shut down. I know the Apple ID but cannot remember password. It's been 4 years since I purchased it … read more
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Isaac Franklin
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I don't have the Apple ID and password ***** old iPhone to take the activation lock away … read more
Kris R
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I fffpurchased a new iPhone and when I went to the ATandT
I fffpurchased a new iPhone and when I went to the ATandT store to activate it I could not come up with the correct password ***** my Apple ID. I have been on my PC for two nights and I'm told I need … read more
Justin Johnson
Justin Johnson
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My granddaughter forgot her iCloud I'd and password to her
My granddaughter forgot her iCloud I'd and password ***** her iPad mini so it's locked. And I won't ! know how to get it to work again. … read more
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My wife's iPhone had to have a factory reset and now she
My wife's iPhone had to have a factory reset and now she can't remember her apple password … read more
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Bought an iPhone 6 from a friend.cannot get it activated it keeps coming up the owner has used find my iPhone to link it to their Apple ID.she gave us her password ***** username but it will not work … read more
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My wife recently passed away. She had put a passcode in her
My wife recently passed away. She had put a passcode in her iPad which I do not know. Is there any way you can help me unlock her I pad … read more
Cris
Cris
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When I first got my ipad my daughter set it up for me and
When I first got my ipad my daughter set it up for me and now I cannot open my ipad because it says your account has been deactivated for security reasons. … read more
Josh
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I purchase iPad a year ago tru T-Mobile, It's an iPad mini,
I purchase Ian iPad a year ago tru T-Mobile JA: What kind of computer do you have? Customer: It's an iPad mini JA: Have you installed any updates recently? Customer: My daughter 6 years old put an App… read more
Josh
Josh
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My ipad is activation locked, or whatever that should be. My
My ipad is activation locked, or whatever that should be. My daughter had given this to me and it is not now listed on her "devices." I can't do anything on the ipad; the activation lock message keeps… read more
Justin Johnson
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Several years ago I bought an iPad on ebay. It worked fine,
Several years ago I bought an iPad on ebay. It worked fine, except that we could never get in touch with the former owner and get her iCloud account off of it. We just ignored the iCloud login message… read more
Mike
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I have a ipad and I forgot my password I cannot even get
I have a ipad and I forgot my password ***** cannot even get into my I pad. What do I do. Thank you … read more
Josh
Josh
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My mom was given an ipad, by her youngest brother, who got
my mom was given an ipad, by her youngest brother, who got it from his step daughter. While erasing all the old contents on the ipad, the ipad has had a security lock placed on iy by apple. Can the se… read more
Mike
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Meet the Experts:

Mike

Mike

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8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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John T. F.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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