Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Mate. iPhone X completely locked up. No movement on screen.
Hi mate. iPhone X completely locked up. No movement on screen. No icons, nothing. Can power on and off and call SOS but nothing else. Fully charged but totally locked up. Any ideas before I travel 95 … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,767 satisfied customers
Apple iPad is disabled. Not sure what you mean. Holding down
Holding down home button, putting in pass code. It just won't do anything. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,767 satisfied customers
Our iPhone is frozen. We need appointment at Genius Bar at
Our iPhone is frozen. We need appointment at Genius Bar at Apple Store, Burlington MA … read more
Justin Johnson
Justin Johnson
Owner
2,991 satisfied customers
IPhone is frozen. After reboot, iTunes logo came up and
after reboot, iTunes logo came up and picture of a plug showed on screen... powered oss and on and now I have the picture on screen...has power. Hit button on front and it clicks… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My apply phone frozen. No sure when I last updated message
No sure when I last updated message came on phone and ask for my finger print which I did than to enter my passcode. I started but than realized I had the wrong code. My phone will come on and says phone update than goes to ***** after restarting with the phone numbers showing I cannot call out text comes in but I can't start phone I have the correct pass code now but it won't take it. I have shut the phone off and recharges it. The closes Apple store is almost 2 hours away Can you please help me? … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Screen froze to the Apple emblem cannot power the phone on
Screen froze to the Apple emblem cannot power the phone on or off … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Apple watch. The IPhone watch app will NOT open "My Watch"
Apple watch. The IPhone watch app will NOT open "My Watch" The other 3 selections will open Ideas? … read more
Justin Johnson
Justin Johnson
Owner
2,991 satisfied customers
My phone is frozen its a 6 plus can't press to keys to put
my phone is frozen its a 6 plus can't press to keys to put my passcode … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
My I phone 7+ is frozen -can't get it to turn off and can't
My I phone 7+ is frozen -can't get it to turn off and can't get it to do anything???? … read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
My 6s has alwYs worked perfectly. Today I got it from my
My 6s has alwYs worked perfectly. Today I got it from my purse and it won't turn off and appears it is stuck on magnified apps screen. Enormous pictures that I can only see small part. It's frozen. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Ii have a iphone6s plus i can t shut it off its frozen. I
ii have a iphone6s plus i can t shut it off its frozen … read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
My iPhone says iPhone is disabled connect to iTunes, but the
My iPhone says iPhone is disabled connect to iTunes, but the phone is locked and I can't get it to do anything...help … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,767 satisfied customers
I think I did something stupid. I did the finger print thing
I think I did something stupid. I did the finger print thing it indicated it was loaded. I did not create a pass code. some how my phone got locked and I can't open it. I have an iPhone 5s. The phone … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,767 satisfied customers
Not sure. I tried to sign in w/ 4 code password and wouldn't
not sure. I tried to sign in w/ 4 code password ***** wouldn't accept. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,767 satisfied customers
My question involves playing downloaded music the phone is a
my question involves playing downloaded music the phone is a 6s I made a new playlist and a question ask "add to Library?add----don't add it wont respond its like its frozen help … read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
I just updated my iPad with iOS. now it won't allow me on
i just updated my iPad with iOS. now it won't allow me on without a pass code, and it won't take anything I put in. then it shuts me out for 15 min. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,767 satisfied customers
IPhone 5s stuck at screen black apple logo, wil not restore
iPhone 5s stuck at white screen black apple logo, wil not restore from iTunes - gives error "iPhone "iPhone" could not be restored. An unknown error occurred (9).… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,767 satisfied customers
I have a frozen screen on my iPhone 6. It has the basic memory
I have a frozen screen on my iPhone 6. It has the basic memory and I've had it less than two months. I was in Settings trying to get voice reading for for email but it froze the screen and I am unable… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x