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I just bought a 1TB WD "My Passport", which I will be using
I just bought a 1TB WD "My Passport", which I will be using on my MacBook Air laptop. It is an OS X El Capitan, Version 10.11.6 … read more
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Sheri
Bachelor's Degree
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about once a week my desktop slows to an unusable speed. I reboot it and back to normal for another week or so. This has been going on for several months now. Stopped by the local apple support facili… read more
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Julien Pabion
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I have a sister that is pretty poor. She has an old Mac (2007) that she reckons is on its last legs. I have a new cool MacBookAir and kept my old MacBook which is Version 10.6.8 … read more
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I was trying to create a DVD in iMovie. Yosemite. None
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I have a macbook pro 2009 and was using a wd my passport,
I have a macbook pro 2009 and was using a wd my passport, s/n wxc1c1035209, Since upgrading to El Capitan my passport is not recognized … read more
Mike
Mike
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I have a Mac and am using OSX El Capitan. In Safari, all the
I have a Mac and am using OSX El Capitan. In Safari, all the links at Walmart.com do not work anymore. Plus when I type a word in the Search box and click Return it doesn't do anything. I emptied my c… read more
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Mike
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I also have a WD Passport external drive and recently i
I also have a WD Passport external drive and recently i received the message that files cannot be copied because it appears to be read only. … read more
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Mike
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I am continually receiving a message on my MacBook Pro that
I am continually receiving a message on my MacBook Pro that says "Your Starup Disk is Full". My Mac is also running very sluggish. However, I know storage is not the issue. I have removed several apps… read more
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My daughter needs a new mac. Shes a Senior at her university.
My daughter needs a new mac. She's a Senior at her university. What laptop should I purchase for her graduation gift? She uses the computer for photo editing, storage and internet.… read more
Danh
Danh
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PC to new Macbook transfer of files backed up on WD Passport, in PC format
I just bought my daughter a new Macbook, after her Dell laptop motherboard failed. She backed up her Dell to a WD Passport regularly and we have a current backup of her MS Word documents, photos, iTun… read more
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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