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I-Phone is locked. I-Phone 6. one year old. Yesterday. Tried…

Customer Question
I-Phone is locked Technician's...

I-Phone is locked

Technician's Assistant: What's the make/model of your device? How old is it?

I-Phone 6. one year old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Yesterday. Tried suggestions from internet.

Technician's Assistant: Anything else you want the smartphone Expert to know before I connect you?

Direction to reconnect with I-Tunes.

Submitted: 10 months ago.Category: Mac
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Answered in 5 minutes by:
9/24/2017
Mac Support Specialist: Ricky Expert, Computer Hardware Engineer replied 10 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,317
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Mac Support Specialist: Ricky Expert, Computer Hardware Engineer replied 10 months ago

Do you have a computer with iTunes you can connect the phone to?

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