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The light is just blinking rapidly and msg on tv says

The light is just...

The light is just blinking rapidly and msg on tv says support.apple.com/appletv/restore

Technician's Assistant: What's the model and Operating System (OS) of your device?

Im not sure what you are talking about

Technician's Assistant: When did you purchase your Apple device? What troubleshooting have you tried?

I purchased it last november and I

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don't use a Mac I have windows 7 on my laptop

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Answered in 31 minutes by:
9/24/2017
Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,239
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
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Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Youre gonna have to use itunes and restore the apple tv. The page below will guide you through the process.

https://support.apple.com/en-us/HT203028

if you get stuck or run into any issues, let me know.

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,239
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified
Dustin and 87 other Mac Specialists are ready to help you
Ask your own question now
Customer reply replied 9 months ago
I don't have the proper cable to do what you have suggested which I found myself through apple.support so this did not help me at all.
Customer reply replied 9 months ago
thanks but i do not want anymore help from you.
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Dustin
Dustin
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Category: Mac
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Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller

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