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Well frien left work and gave me his with no info. The back…

Customer Question
Well frien left work...

Well frien left work and gave me his with no info

Technician's Assistant: What's the make/model of your device? How old is it?

The back is covered how can i tell

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Not to try

Technician's Assistant: Anything else you want the smartphone Expert to know before I connect you?

Tried to reset but it wants passcode

Submitted: 10 months ago.Category: Mac
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Answered in 5 minutes by:
9/24/2017
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 10 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,012
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
What exactly are you having trouble with?

what is the make and model of the smartphone?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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