Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have an IPhone 6 that was set up for me by my Grand
I have an IPhone 6 that was set up for me by my Grand Daughter and I was wondering if I delete her email for iTunes & Apps that's in my phone will I loose all the music I purchased. Some of the music … read more
ZAID ALAMRO
ZAID ALAMRO
Masters
4 satisfied customers
Dropped my apple I phone in the water which was only 5
dropped my apple I phone in the water which was only 5 seconds after that it would not turn on. I tried to hold down off/on button with main button and nothing. Problem is my apple ID# ***** in my pho… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
Taking over a newer device and backed up information to a
taking over a newer device and backed up information to a computer. The problem is I want to change the apple ID on the new phone without losing information that is backed up. After backing up to comp… read more
Justin Johnson
Justin Johnson
Owner
2,674 satisfied customers
I can't get into my apple account--although I can read my
Hi Pearl, I can't get into my apple account--although I can read my emails. Somewhere along the line my daughter hit two step authentication (unintentionally) and she no longer has access to the phone… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I know my Apple ID I just can't remember the password I have
I know my Apple ID I just can't remember the password ***** have it written down somewhere I can't seem to find a book that it's written noon. It's asking me to put the phone number I had associated w… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I am trying to help my 90 year old mother recover her
I am trying to help my 90 year old mother recover her password ***** her phone became locked.She is able to use it somewhat but it continues to ask her for her apple password ***** icloud password. We… read more
Justin Johnson
Justin Johnson
Owner
2,674 satisfied customers
I bought my wife a new iPad to replace her old one, and
I bought my wife a new iPad to replace her old one, and going through the set up when asked to enter. Her Apple ID and pass word it also asked for her phone number, which we have but since t … read more
Justin Johnson
Justin Johnson
Owner
2,674 satisfied customers
Second opinion] My daughter forgot her email ID AND apple ID
Second opinion] My daughter forgot her email ID AND apple ID but remembers the password. We just unlocked her phone and reset it in the process of restoring it and are stuck. How can we get the ID and… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
CAN U HELP WITH AN I PHONE QUESTION? IPHONE 6, BRAND NEW
Phone stopped working and wouldn't charge, took it into vodaphone where I got it for and before they could investigate they said we had to take off the find my iphone function, trouble is I got it for my daughter and she cant remember her log on for iphone or the e mail she set it up with, is there anything that can be done to retrieve this info?y … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My daughter has an iPhone 4 that was given to her by a
My daughter has an iPhone 4 that was given to her by a friend. I'm trying to restore it to factory settings and can't because it is linked to an iCloud account the friend had. This friend cannot be lo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My daughter just updated to an 5s I tried to restore her old
My daughter just updated to an 5s I tried to restore her old 4s to factory defaults. My daughter does not remember her cloud I'd or password ***** she is in state of Florida and I have the 4s here in … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My old boyfriend has no access to my iPhone, and Ive even
My old boyfriend has no access to my iPhone, and I've even replaced it since seeing him, yet he's able to insert text messages on a text conversation I'm having with a friend. The text appears to come… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
My phone went through the washing machine. My wife was eleigible
My phone went through the washing machine. My wife was eleigible for an upgrade and she got the 4S and I took her phone. They switched the simm card so my wife's old phone would have my number. The re… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I reported the following issues to the Genius Bar at the Apple
I reported the following issues to the Genius Bar at the Apple store in Freehold, NJ Sunday 11/20 at 3PM - my name isXXXXX A few day's before my iPhone email starting saying my password XXXXX not corr… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My daughter just uploaded the new is05 software and now seems
My daughter just uploaded the new is05 software and now seems to have lost everything. What can she do to get it back She said she sync before she uploaded.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My daughter bought a Mac notebook earlier this week, and last
My daughter bought a Mac notebook earlier this week, and last night was mugged and robbed of it. I know this probably isn't your area of expertise, but I am wondering about a refund on the extended wa… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
help! My macbook crashed and died and all of my itune music
help! My macbook crashed and died and all of my itune music I purchased disappeared. Then i dropped my iphone and had to get a new phone. Is there somewhere that all my previously purchased itunes son… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
70 satisfied customers
My daughter has a Mac Pro Laptop that will be 2 yrs. old in
My daughter has a Mac Pro Laptop that will be 2 yrs. old in March and it needs a new battery and the screen is damaged. Should we get a new screen and battery or should we buy her a new Mac Pro for $9… read more
Pat
Pat
Bachelor's Degree
171 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x