Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
On my mac book pro I have recently encountered a problem
On my mac book pro I have recently encountered a problem with gmail. I open a pdf that is an attachment to gmail. It will not print. It will not close. I must then reboot macbook in order to open gmai… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
Blocked plug-in shows when trying to access a MyGov website
blocked plug-in shows when trying to access a MyGov website mail attachment I need to access Peter … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a MacBookPro, vers. 10.6.8 and a older vers. of Dragon
I have a MacBookPro, vers. 10.6.8 and a older vers. of Dragon Naturally Speaking, vers.11.0, never used. Is there a downloadable Instruction Guide (I can't seem to find any on the DNS 11 Disk (not int… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
i keep getting adobe reader blocked for this site on my
i keep getting adobe reader blocked for this site on my commuter (macbook pro). Even though i have tried to download adobe reader… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Running MAC 10.7.5 A few weeks ago I downloaded something from
Running MAC 10.7.5 A few weeks ago I downloaded something from Adobe, since that time I am unable to print any new PDF files that I download from a web site. If I try to print directly from a web site… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I sent a pdf file from my PC to iPad (email to myself) so that
I sent a pdf file from my PC to iPad (email to myself) so that I could open it with pdf expert...when I try, nothing happens. What do I need to do? Thanks - Tony… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I downloaded adobe reader on my MacBook Air. Every time I
I downloaded adobe reader on my MacBook Air. Every time I try to open a pdf document, the screen is black, and I am asked to launch adobe reader (which I already did).… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I cannot access PDF files on the web. When I try I get,
I cannot access PDF files on the web. When I try I get, after a long wait, the message "plug-in failure."… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
Problem opening pdf files after download, message reads there
Problem opening pdf files after download, message reads 'there is an error opening this document. The file is damaged and could not be repaired' Any suggestions. This occurs on almost every document T… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
About a month ago, I noted I was not able to open PDF files.
About a month ago, I noted I was not able to open PDF files. If I clicked on a menu from a restaurant, only a black screen would appear. And the same thing seems to be happening every time PDF appears… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I need a quickfix for Adobe Acrobat Reader 10.1.4 When I
I need a quickfix for Adobe Acrobat Reader 10.1.4 When I try to open a pdf file on the internet I get a blank page in both Safari and Firefox. I am using Mac OS 10.6.8 How do I uninstall Acrobat Reade… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
When I tried to open some pdf documents on Thursday the screen
When I tried to open some pdf documents on Thursday the screen would freeze for about 45 seconds, then blank out for about 10 seconds and then the wallpaper would come back up and the icons repopulate… read more
Jeremy
Jeremy
1,344 satisfied customers
Since I upgraded to Lion 10.7.1 I am having trouble downloading
Since I upgraded to Lion 10.7.1 I am having trouble downloading PDF files. On some website, I get the PDF. On others I just get a blank black page.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
2 problems relative to PDFs 1) When I click on a pdf while
2 problems relative to PDFs: 1) When I click on a pdf while on the www, the screen turns black, and I cannot download the document Adobe Reader works fine when I open pdf documents that are on my hard… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a new Mac Mini with OS 10.6.4. I cannot open documents
I have a new Mac Mini with OS 10.6.4. I cannot open documents that require Adobe Reader. I get message that "the application Adobe Reader cannot be opened because it is not supported by this type of c… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I received an attachment in an email in Adobe pdf format.
I received an attachment in an email in Adobe pdf format. I was unable to open it, and when a tried a box appeared, stating - "Adobe Reader failed to open the attachment, would you like to save the fi… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
After I installed Snow Leopard on my MacBook Pro, pdfs open
After I installed Snow Leopard on my MacBook Pro, pdfs open as a black screen when I am online in Safari. Is there a fix for this problem?… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Hi. My IMAC is several years old, loaded with 256 mb memory
Hi. My IMAC is several years old, loaded with 256 mb memory and using OSX 10.2.4. After logging on it tells me it's got c. 140mb memory available. However, increasingly frequently after creating/amend… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x