Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
How are you?. I have an iMac and the operating system is OS
How are you? My name is*****: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: I have an iMac and the operating system is OS X-El Captain version 10.11.6 … read more
John Castle
John Castle
BSC in Computing Network Management and Design
262 satisfied customers
I'm getting phone calls that my IP address is being used and
I'm getting phone calls that my IP address is being used and I should let this computer tech clean up my computer. Is this a scam? … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
296 satisfied customers
On Skype the other person can't see me. Usually have no
On Skype the other person can't see me. Usually have no problem but the square box with line through stays defiant! I have the most recent skype update. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
619 satisfied customers
I was having problems with Skype on both my computers. On
Thank you. I was having problems with Skype on both my computers. On the Mac Mini I download latest version of Skype and it worked again. So I upgraded my credit. Then I went to my macbookair and dele… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
My itunes is open but it won't come on screen. Imac, os x el
it's about 5 years old and haven't tried anything. the problem cropped up sunday, or was at least noted then. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have Nikon D700 that I want to download my photos into
I have Nikon D700 that I want to download my photos into iPhoto without auto converting to jpg. I want to keep them in the raw format. How do I do that? … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Finder won't start on my Mac. I've restarted the machine a
Finder won't start on my Mac. I've restarted the machine a few times. That's not helping. All other applications seem to be running fine. Just that I can't access any of my folders and much of the stu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I am trying to create an OS X jump drive to to use on a
I am trying to create an OS X jump drive to to use on a problem computer. Repair isn't working there. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Need to remove unwanted malware protection, osx elcapitan,
called support, wasnt actually apple and before i knew it they installed a malware program … read more
Cody
Cody
Computer Science
2,525 satisfied customers
I have a new MacBook Pro, purchased September, 2016, running
I have a new MacBook Pro, purchased September, 2016, running Mac OS X 10.11.6. I have had the following problem since upgrading my previous laptop from Yosemite to El Capitan, roughly a month ago.Symp… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have Capitan os version 10.11.6 and it appears to not
I have Capitan os version 10.11.6 and it appears to not support the Canon MX310 printer anymore … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
My Mac mail isn't opening. I can see the menus but none of
My Mac mail isn't opening. I can see the menus but none of the selections from the file menu or other menus works. This started when I couldnot delete an saved item in the draft file. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
Circle with line through it on my MacBook air, I 't know
I tried to install the new captain thing I think you know what I am Trying to say but it never really did … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a Macbook Pro and am currently running OS X version
I have a Macbook Pro and am currently running OS X version 10.8.5. Are there any issues with upgrading to El Captain? Also, I have noticed that my version of Safari no longer can get certain web sites… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Im having trouble with both audio and video. In my access
I'm having trouble with both audio and video. In my access to preferences, video appears and the Webcam will light up. When I go back to the contact I lose audio so he can not hear me. Also I,m not su… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
When a friend calls me, we get pics of each other. When I
When a friend calls me, we get pics of each other. When I call the friend, I get the pic of him but he doesn't get me... just my voice. I have an Apple... he doesn't. [email protected]… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
i just installed eye ball and downloaded skypes for my mac
i just installed eye ball and downloaded skypes for my mac os x version 10.5.6 i dragged the download to applications. what exactly do i do with the computer to get everything to work? thank you very … read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
I have a mac and I can phone. I can hear my friend, but they
I have a mac and I can phone. I can hear my friend, but they can't hear me. I opened preference and tried clicking various sound related buttons, but so far I haven't been able to get people to hear m… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x