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I'm setting up my new iPad but don't remember my password.
I'm setting up my new iPad but don't remember my password. What do you recommend? … read more
Josh
Josh
Mac Support
Associate Degree
22,946 satisfied customers
My iPad rebooted on it's own and now wants my Apple ID and
My iPad rebooted on it's own and now wants my Apple ID and password. I put in what I thought was correct and it says it is wrong. I went online and thru my recovery email reset my password, etc. I got… read more
John Holland
John Holland
Bachelor's Degree
96 satisfied customers
I just had my i phone replaced because my old one failed.
I just had my i phone replaced because my old one failed. I'm trying to download the back up from the cloud, but I can't get connected to my Wi Fi. It's asking for my Pass word and I don't have a pass… read more
Josh
Josh
Mac Support
Associate Degree
22,946 satisfied customers
I have had my Apple iPhone for 3 years and on Jan. 24, I
I have had my Apple iPhone for 3 years and on Jan. 24, I suddenly could not activate it. Verizon told me that I would have to seek help from Apple to activate it. The message on my screen says that I … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Everything on my iPad works except I cannot get Netflix
Everything on my iPad works except I cannot get Netflix since I have moved from AZ to new residence in IN. A computer helper in the lab here tells me my Apps and Netflix are not working as they should… read more
Josh
Josh
Mac Support
Associate Degree
22,946 satisfied customers
I just purchased an iPhone, Mac air tablet but having been
I just purchased an iPhone, Mac air tablet but having been android before I would like to take a course to learn Apple. Is there such a course or book? Also apple sent me a wifi password ***** I don't… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,748 satisfied customers
I cannot get facebook on my ipad,it says safari cannot open
I cannot get facebook on my ipad,it says safari cannot open page because server has stopped working. any ideas?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,748 satisfied customers
I have a nickon D300 with a wireless adaptor trying to figure
I have a nickon D300 with a wireless adaptor trying to figure out how to get the photo's to either my iPad or my phone… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have forgotten my password ***** I wish to access my books
I have forgotten my password ***** I wish to access my books on my mini ipad .. The books I have access to on my regular ipad ... My email address is *****@******.***; my husband's email is *****@****… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,748 satisfied customers
Have just bought iPad air 2. Cannot connect to App Store or
Have just bought iPad air 2. Cannot connect to App Store or iTunes, wifi ok and can access internet etc? Help please… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,748 satisfied customers
I have new apple operating system. When I go to read books
I have new apple operating system. When I go to read books on Ipad, message is "register this Kindle." I type in my e-mail address, then in next box, a pass word, then tap "Register" and nothing happe… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,748 satisfied customers
Last night, I accidentally hit the "connect" button before
Last night, I accidentally hit the "connect" button before I put in my password XXXXX my iPad and since then, all I get is a white screen saying cannot connect to Pandora, check your network connectio… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,748 satisfied customers
I cannot sync my Iphone with my ITunes library of music on
I cannot sync my Iphone with my ITunes library of music on my PC after I upgraded my Apple OS to 6.0.1 and changed the ID. The Apple store types say I need to use the old ID or password, but did not e… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
My son was downloading an app on my iphone 4 s. Ever since
My son was downloading an app on my iphone 4 s. Ever since that time I can not sign in to safari. It always comes up as "my name as a guest". YES, I have already shut the phone down and started it aga… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My ipad went goofy, couldnt open any apps. I reset and updated
My ipad went goofy, couldn't open any apps. I reset and updated to the current version. ipad works, but can't re-download any apps. Just says Waiting.... Help, I love my iPad!!… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Will not work when conected to home wi-fi for iph & ipad can
will not work when conected to home wi-fi for iph & ipad can not send out em. can not conect to web. can not open apps .but iph & ipad worked before on this wi-fi .… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have an iPad WI-FI 32GB Serial # XXXXX My app update
I have an iPad WI-FI 32GB Serial # XXXXX My app update stopped working. It will not connect to the iTunes Store. I can still download new apps. My download ID is different than the update ID. I have l… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I do some traveling several times a year and away 10 to 15
I do some traveling several times a year and away 10 to 15 days at a time, so I usually take books and hand held games which is getting to be a problem. I went into your Apple store in Scottsdale and … read more
Ashik
Ashik
Master's Degree
9,345 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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