Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
It is asking for my password to activate my iPad that i have
it is asking for my password ***** activate my iPad that i have had for more than five years, that was working just fine yesterday up till noon, then last night i turn it on and i get this message! th… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
We gave my sister an old Apple I4 phone that my son use to
We gave my sister an old Apple I4 phone that my son use to use that still worked but he has updated to newer phones over the years. This phone was purchased in either 2012 or 2013. My sister has used … read more
Cabletech
Cabletech
Computer Networking
758 satisfied customers
I have an Apple I-pad, for some reason, yesterday it got
Hello, I have an Apple I-pad, for some reason, yesterday it got locked down with a activation lock requiring an Apple Id and password, I have no idea, I've never used the i-pad for anything other than… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I really hope you can help. About 8 years ago I bought an
I really hope you can help. About 8 years ago I bought an apple I pad and the first thing I did was to set up a yahoo e-mail. My account name was***@******.***. In the intervening years I have forgott… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My I-pad reader is locked. Never happened before because I
My I-pad reader is locked. Never happened before because I don't lock it. I've entered the Apple Id and password ***** to set it up. Doesn't work. Could it have something to do with my son also settin… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I pad haven't used in a couple years it's on activation lock
I pad haven't used in a couple years it's on activation lock can't remember apple I'd … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My ipad mini has locked up and I can't seem to type in the
My ipad mini has locked up and I can't seem to type in the right codes or hear the spoken numbers in time. Gramma is not tech savy. Would love to get it opened so I can finish my library book. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have been trying to help a friend who is 89 years old
I have been trying to help a friend who is 89 years old unlock his iPad for over a week. He cannot remember his password, answers to his Security questions and is no longer able to access the email he… read more
David L
David L
Bachelor's Degree
5,447 satisfied customers
I-pad activation lock. requests my ID and password that were
I-pad activation lock. requests my ID and password ***** were used to set up my I-pad. I have no idea. too long ago … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an older I PAD and last week sometime it asked for a
I have an older I PAD and last week sometime it asked for a Activation code which I have not been able to remember. I cant remember the last time I had to use my activation code. Can you help me? … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
When I opened my I pad yesterday, it showed activation lock,
when I opened my I pad yesterday, it showed activation lock, and that someone used find my iPhone to link to their apple ID, I don't even have a iPhone. I went into the support to change my ID and pas… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I have an old I pad that is locked because I cannot remember
I have an old I pad that is locked because I cannot remember the ICloud password … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
My IPad 2 has just been updated and restored to factory
My IPad 2 has just been updated and restored to factory setting. No data on the IPad. However the IPad is still associated with an old Apple ID that I deleted years ago. So when I try to enter the new… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I have just tonight gotten an Activation Lock on my iPad, I
I have just tonight gotten an Activation Lock on my iPad … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
For some reason my I-pad locked up and wants to be
For some reason my I-pad locked up and wants to be reactivated. I know my apple id; but I don't remember my apple password. How can I recover my apple password ***** reactive my I-pad? … read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
I cannot activate my I-Pad...I have used the apple ID as
I cannot activate my I-Pad...I have used the apple ID as well as my password ***** one of them is wrong and I don't know which but they are the names I have always had.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,027 satisfied customers
All of a sudden at 7.40 pm EST yesterday my-Pad doesnt
all of a sudden at 7.40 pm EST yesterday my-Pad doesnt recognize my gmail user name or password. So I cannot send or receive email. I am not aware of having done anything.… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I purchased a new iPhone 4s a few months ago using my home
I purchased a new iPhone 4s a few months ago using my home email address as my Apple ID. When I opened iTunes on my PC today, my old iTunes password XXXXX work. So I tried the password XXXXX set up on… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x