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I got an I Pad from AT&t as a promotional thing. I'd like to

I got an I Pad...
I got an I Pad from AT&t as a promotional thing. I'd like to give it to a friend, but I can't seem to delete my name and Apple id. How do I erase my name etc?
JA: When did you last reset your Apple ID or password?
Customer: Not very recently
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: I've tried using reset in settings
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Answered in 3 minutes by:
9/22/2017
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 20,756
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Go into Settings then General then Reset then Erase all Content and Settings

The iPad will now restart and go back to the factory settings where your friend can register the iPad.

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Customer reply replied 2 months ago
thank you, ***** ***** did it

Awesome!

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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 20,756
Experience: 5 years as Network Admin, 10+ years of IT support
Verified
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Josh
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Category: Mac
Satisfied Customers: 20,756
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Experience: 5 years as Network Admin, 10+ years of IT support

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