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In the past, i was to have access to my backoffice, then…

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In the past, i...

In the past, i was to have access to my backoffice, then there was a red lock, then I edii the business i associated with, filled in more information about the company, there are no longer the red lock however i still can't access my backfire

Technician's Assistant: What kind of computer do you have?

Mac air

Technician's Assistant: Have you installed any updates recently?

Just iTunes

Submitted: 10 months ago.Category: Mac
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Answered in 13 minutes by:
9/21/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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