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I forgot my apple password. I don't remember. I installed a…

Customer Question
I forgot my apple...

I forgot my apple password

Technician's Assistant: When did you last reset your username and password?

I don't remember

Technician's Assistant: Have you installed any updates recently?

Yes I installed a security by Dial My Squad

Technician's Assistant: What troubleshooting have you tried?

None except trying a few different passwords

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Is this going to cost money?

Submitted: 11 months ago.Category: Mac
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Answered in 7 minutes by:
9/21/2017
Mac Support Specialist: Freddy Larrier, Computer Hardware Engineer replied 11 months ago
Freddy Larrier
Freddy Larrier, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1
Experience: Tech Support Analyst at Accout Research Inc
Verified

Hi, this is Freddy from JustAnswers, I´ll be assisting you in this matter. Now let me ask you this..Do you remember the email that is registered in Apple? So they can send you the reset password... Recovering the password ***** not have any cost but our assitance it will...

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Mike, Mac Medic
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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