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My itune account is frozen by apple. And no answer or call.

Customer Question
My itune account is...

My itune account is frozen by apple

Technician's Assistant: Have you contacted anyone about your account?

Yes and no answer or call

Technician's Assistant: Have you installed any updates recently?

No can nmot get in

Technician's Assistant: What troubleshooting have you tried?

Talked to apple support reported my acct hacked but no help resolving what so ever

Submitted: 11 months ago.Category: Mac
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Answered in 1 minute by:
9/21/2017
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,302
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
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Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago

I'm sorry about the issue. First try to reset your Apple password, please click on the link below:

https://iforgot.apple.com/ enter your email address, then click on Continue at the bottom, and follow the onscreen instructions in order to reset your Apple password. once you reset your password ***** to login to your iTunes account.

Let me know the results
Thank you

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