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I tried to do yahoo mail, it required os10 or better. I do…

Customer Question
Hi,I tried to do...

Hi,I tried to do yahoo mail, it required os10 or better. I do not know how or what to do can u please help me?

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

I have no idea.

Technician's Assistant: Have you installed any updates recently?

No, because it was put away for a while,

Technician's Assistant: What troubleshooting have you tried?

None.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No thank you, ***** ***** be able to up date iso

Submitted: 11 months ago.Category: Mac
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Answered in 5 minutes by:
9/21/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 11 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Hi there and welcome

Can you tell me on which device you are trying to do this on?

Thank you

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Customer reply replied 11 months ago
Ipad
Mac Support Specialist: Richard, Apple Software Engineer replied 11 months ago

Thanks

Can you go to Settings, General, About

Which OSX version is installed?

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Customer reply replied 11 months ago
Don't have that kind of money isn't there a free ios9 or 10 update or upgrade for the iPad? Or should I install that other apple high-tech not public iso?
Mac Support Specialist: Richard, Apple Software Engineer replied 11 months ago

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

Please ignore it and reply here to my last question I sent you please

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