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Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will post a reply ASAP.
Did you shut it down by holding the power button, and the wheel you see going around is when you try to start it up?
Sorry for the delay.
Yes, that is a setting in System Preferences.
Click on the Apple menu in the top left corner and click System Preferences.
Then click Sharing. It is the last item on the third row.
Untick all shared services to stop them showing up on local networks.
Please let me know if your Mac starts up Ok now, and if you can find the option to turn off sharing services in System Preferences.
PS Please take a moment to click the star rating to rate my help, many thanks in advance!
Can you provide me with your telephone number so I can call you about the issue? Many thanks in advance!
If you prefer that I remotely connect to your computer let me know.
Oh I see. Don't worry then, I will not mark it as accepted and you will not be charged the extra.
The way it works is you request remote assistance, and I receive the request.
Then I remotely connect, or phone you and discuss the issue.
When we are finished and only then, I mark the Premium Service as completed, and then it is charged.
In this case it was a miss-click so I will not complete the form to say the Premium Service was fulfilled.
Don't worry you won't be charged for it.
However I am still able to help you via the thread here, and I still lam interested to know if your issue is resolved.
Does your mac startup properly now?
Have you tried restarting it, just to be sure it restarts ok?
And have you been able to turn of Sharing services, so your Mac doesn't appear on public networks?
Not at all, you're very welcome, and thank you for the kind compliment :)
I'm not quite clear on what lock you mean. Where do you expect to see the lock symbol exactly?
With Sharing services, people can access whatever is shared by that particular service.
For example printer sharing would only allow access to a shared connected printer, but File Sharing would allow access to a shared folder and potentially even more shared folders.
So yes there is difference and there are some security concerns regarding sharing.
As for global transportation, do you think Ryan Air are using the pilots as a scapegoat in the current flight cancellation fiasco? :)
I am from a small city in Ireland called Waterford. Ryan Air was started there in the regional airport, by a businessman called Tony Ryan. He went on to start a company in Shannon that leases aeroplanes to airlines globally, and I believe they own most of the worlds aeroplanes. Michael O'Leary was made CEO of Ryan Air and has been famous for his cost cutting. A friend of mine worked for him in the beginning, in the early days. He refused to buy office pens, everyone had to bring their own. That's low cost for you!
That's great insight, thank you for that. I wanted to be a pilot as a kid, but it seems airline pilots these days are being squeezed and overworked, and it is so expensive to train.
Have a great day and if you need any more help don't hesitate to get back to me!
By the way, this is a great movie if you haven't seen it:
You're very welcome. You can learn as much as you need to about computers but one of the main things I find is patience. They don't always do what is expected. Oh, and always have a backup ;)
Hi Gerhardt, I did mark the service as not completed, there must have been a clerical error regarding the extra charge.
I could not issue the refund for it myself, but if you contact customer service about it they will be happy to help you out.
Please use the following link to contact them, and please mention that you would only like to be refunded for the premium service charge. Many thanks.
I'm at your service should you need me again. All the best Gerhardt!