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Mac_Martin
Mac_Martin, Mac Enthusiast
Category: Mac
Satisfied Customers: 2933
Experience:  10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming.
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Just sent out an email on gmail & it repeated the msg adding

This answer was rated:

Just sent out an email on gmail & it repeated the msg adding one word each time! So over 20 msgs got sent! This is embarrassing!
JA: Just to clarify, what email service provider are you using?
Customer: gmail.com
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: dont know how to troubleshoot this
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: This was a professional msg and its highly embarrassing to go out this way!
Customer: replied 1 month ago.
are you still checking on this?

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

Sorry to hear you're having trouble with your email.

May I connect with you remotely to troubleshoot the issue directly?

Regards,
Martin

Mac_Martin and other Mac Specialists are ready to help you
Customer: replied 1 month ago.
sure

Thank you. From your computer click the following link:

https://zzxx.screenconnect.com/?Session=0319edac-f1c3-49a7-9a3f-81048af7ea0e

Then click Join your session -->

And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client

Once you've done that, minimize this browser window and look for a smaller box on the desktop then click Run.

Let me know once you've done that or if you need additional steps.

Martin

Glad we were able to get that sorted out!!

If you have any problems or would like any additional assistance, please do not hesitate to let me know.

And if you need anymore assistance in future, you can request me directly using this link:

http://expertmartin.com

Thank you