Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I lost the Attach function in Mail. El Capitan, I think so.

Customer Question
I lost the Attach...

I lost the Attach function in Mail.

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

El Capitan

Technician's Assistant: Have you installed any updates recently?

I think so.

Technician's Assistant: What troubleshooting have you tried?

Restarting and shutting down.

Submitted: 11 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 minute by:
9/20/2017
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 11 months ago
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 7,072
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Ii have a iphone6s plus i can t shut it off its frozen. I
ii have a iphone6s plus i can t shut it off its frozen … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My iphone 6 is locked advising i need to connect to itunes
My iphone 6 is locked advising i need to connect to itunes and restore? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Attachments on outlook take forever. its freezing my life,
attachments on outlook take forever. its freezing my life, because i need to move the items from the mailbox to a personal folder. they neither download and open nor allow me to move the mail item to a folder … read more
Justin Johnson
Justin Johnson
Owner
2,410 satisfied customers
Mail has locked itself, it wont quit and wont open either
Mail has locked itself, it wont quit and wont open either now … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My Mac hard drive is acting weird I went to turn on my
My Mac hard drive is acting weird I went to turn on my computer and the loading bar appeared and it gets 100% of the way but never gets to the login screen … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My iPad says it was lost. it never left my house, I never
my iPad says it was lost. it never left my house, I never had a pass code to turn on. now it wants one. It tells me to go to***@******.*** with pat to give $20 to fix and it will take care of those pr… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
It froze up on me earlier today so did a hard shutdown and
It froze up on me earlier today so did a hard shutdown and then completely unplugged it. Plugged it back in and turned it on and now he fan is making a loud noise. … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Thx. My iPad jumps all over the place. Doesn't allow a
HI, thx. My iPad jumps all over the place. Doesn't allow a choice to stay put. Shuts down/ restarts repeatedly until I give up. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My screen is off center .has like an inch on right side. El
my screen is off center .has like an inch on right side … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Mail won't open nor shut off, OS X el capitan, to my
forcing shut down and turning back on...has not helped … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
The mouse is stuck in the upper left corner, Lion I think,
It wouldn't let me press anything so I reset it and now I'm stuck on the select a language screen because the mouse won't move and also the fan is running contunuosly … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Frozen mouse, el c, no, soft boot, hard boot, rest pram,
frozen mouse JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng? Customer: el c JA: Have you installed any updates recently? Customer: no JA: What troubl… read more
Mr.Med
Mr.Med
1,223 satisfied customers
I am on an iMac, OS El Capitan, 10.11.5, using QuarkXPress
I am on an iMac, OS El Capitan, 10.11.5, using QuarkXPress 9. Quark icon on the dock appears to be closed, but the computer won't shut down, saying that Quark is still open. Force Quit shows that it i… read more
bmelke
bmelke
Master\u0027s Degree
18 satisfied customers
I just installed El Capitan, I fixed a problem with my
I just installed El Capitan, I fixed a problem with my missing Wacom tablet preference pane, but now I cannot get my finder and desktop icons to show after both a finder relaunch and a hard shut-off. … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an OS X El Capitan iMac with Photoshop Elements 12. I
I have an OS X El Capitan iMac with Photoshop Elements 12. I am trying to teach myself more about the program. Why is my organizer not showing the far right - i.e. the photos on the far right as well … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Loading El Capitan stopped after 95% complete. How do I
Loading El Capitan stopped after 95% complete. How do I abort the loading process and restore my Mac Pro to being functional. I do not want to reload El Capitan until the loading bug is fixed.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I just installed El Capitan and now my secondary monitor is
Hey Richard, I just installed El Capitan and now my secondary monitor is not detected. I've tried the DETECT DISPLAY while holding the OPTION key down but it does nothing. The display was working fine… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I installed EL CAPITAN OS X and now I can't see my dual
I installed EL CAPITAN OS X and now I can't see my dual monitor. Its connected as before and has power but says "NO SIGNAL"...… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x