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I forgot my Apple ID and Password. Please let me have your…

Customer Question
I forgot my Apple...

I forgot my Apple ID and Password. Please let me have your support, thanks a lot.

Technician's Assistant: When did you last reset your Apple ID or password?

18th April 2016

Technician's Assistant: Have you installed any updates recently?

If memory serve me well, I have never installed it.

Technician's Assistant: What troubleshooting have you tried?

Nothing, just to try using other Passwords

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I AM CONFUSE WITH aPPLE id AND MY PERSONEL EMAIL ADDRESS WHICH ARE THE SAME. SOME TIME yAHOO NEED TO CHANGE THE PASSWORD

Submitted: 8 months ago.Category: Mac
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Answered in 5 minutes by:
9/20/2017
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 8 months ago
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 6,703
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Ask Your Own Mac Question
Customer reply replied 8 months ago
please
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 8 months ago

Operating System you are running?

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Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
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Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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