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I'm sorry...it's an installation problem with Photoshop

Customer Question
I'm sorry...it's an installation...

I'm sorry...it's an installation problem with Photoshop Elements. Can you help with that?

Technician's Assistant: What kind of computer do you have?

Mac

Technician's Assistant: Have you installed any updates recently?

I'm trying to install the newest one.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Oh, yes...I just bought the app from Adobe on line.

Submitted: 10 months ago.Category: Mac
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Answered in 3 minutes by:
9/19/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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