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Passcode and fingerprint not working, ipad is disabled
passcode and fingerprint not working, ipad is disabled referred to iTunes. when I connected to iTunes, the message is passcode required.... … read more
Ashik
Ashik
Master's Degree
9,345 satisfied customers
I forgot my pass code know I have disable my Ipad. I want to
I forgot my pass code know I have disable my Ipad. I want to know how to I restore it … read more
Ashik
Ashik
Master's Degree
9,345 satisfied customers
Somehow I have managed to get it disabled. In trying to do a
Somehow I have managed to get it disabled. In trying to do a restore I get to the connect yo iTunes screen but can get no farther. … read more
John Holland
John Holland
Bachelor's Degree
96 satisfied customers
Had an old iPad - s/n DMPHHQA2DVGH WITH 32 GB. I gave it to
had an old iPad - s/n DMPHHQA2DVGH WITH 32 GB. I gave it to my grandson who put some music stuff in it and put the iPad in a cabinet and forgot about it. Now he remembered about it. Since he forgot lo… read more
Ashik
Ashik
Master's Degree
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My ipad is disabled. I dont know. i just got it. Since
Since yesterday. It kept asking for a passcode. I was trying to set it up two days ago. then yester … read more
Ashik
Ashik
Master's Degree
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Got a new ipad for the wife. Cannot reset to factory. Keeps
Got a new ipad for the wife. Cannot reset to factory. Keeps asking her for pass code but doesn't accept it. Is it a four digit code? I took her ipad hooked it up to my Macbook. Won't let us access itu… read more
Ashik
Ashik
Master's Degree
9,345 satisfied customers
It's asking for my passcode to get started, I have no idea
It's asking for my passcode to get started, I have no idea what it is? had this I Pad for a few years. … read more
Ashik
Ashik
Master's Degree
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I had an upgrade last night. This morning I guess I put in a
I had an upgrade last night. This morning I guess I put in a pass code, but … read more
Ashik
Ashik
Master's Degree
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I updated OS on an older iPad. I thought I correctly wrote
I updated OS on an older iPad. I thought I correctly wrote down the new passcode, but I cannot get on. The passcode option has not been turned on for some time and I don't know the previous passcode. … read more
Ashik
Ashik
Master's Degree
9,345 satisfied customers
My I-pad mini is saying that it is disabled upon power-up.
My I-pad mini is saying that it is disabled upon power-up. How do I enable it. … read more
Ashik
Ashik
Master's Degree
9,345 satisfied customers
My ipad is disabled and it keeps saying to connect to
my ipad is disabled and it keeps saying to connect to iTunes. My name is*****: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng? Customer: windows 10 … read more
Ashik
Ashik
Master's Degree
9,345 satisfied customers
Got new iPad and when attempting to set it up, got a message
got new iPad and when attempting to set it up, got a message to enter passcode. Since this is a brand new iPad and has not been set uo yet, do not have a passcode. Attempted to restore the iPad, but i… read more
Ashik
Ashik
Master's Degree
9,345 satisfied customers
ITunes could not connect to the iPad “iPad” because an
iTunes could not connect to the iPad “iPad” because an invalid response was received from the device. I get this message after the last ipad air upgrade … read more
Ashik
Ashik
Master's Degree
9,345 satisfied customers
I have an Ipad with the message "Ipad disabled" due to
I have an Ipad with the message "Ipad disabled" due to trying to download an update. At the end of the update it asked for my passcode which I do not know. I tried my apple store password ***** that i… read more
Ashik
Ashik
Master's Degree
9,345 satisfied customers
Our ipad mini 3 is blocked - it has never been connected
Hi Our ipad mini 3 is blocked - it has never been connected to iTunes on a PC - can we restore and rain all the data… read more
Ashik
Ashik
Master's Degree
9,345 satisfied customers
I purchased a new iPad Air2 today from my AT&T store.I
I purchased a new iPad Air2 today from my AT&T store. I just synched my new iPad Air2 with iTunes, but now I cannot open my new iPad2 because it will not accept my Passcode that I used on my previous … read more
Ashik
Ashik
Master's Degree
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Hello, My iPad Air will not accept the passcode I put in, I
Hello, My iPad Air will not accept the passcode I put in, I KNOW IT WORKS because I used it earlier today and it is the same password ***** my iPhone, everywhere I look on the internet it says to turn… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I just upgraded my iPad to iOS 6, and I created a passcode
I just upgraded my iPad to iOS 6, and I created a passcode to prevent unauthorized users from accessing my device. My iPad doesn't seem to recognize my passcode, which means I'm locked out of the devi… read more
Michelle
Michelle
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Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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